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- Tasks: Lead the Events team and oversee diverse events at The Ned.
- Company: The Ned is a vibrant collection of hotels, clubs, and restaurants in London.
- Benefits: Enjoy a salary up to £56,000, complimentary meals, and exclusive discounts.
- Why this job: Join a dynamic team in a historic venue and make special occasions unforgettable.
- Qualifications: Experience in leadership roles and excellent communication skills are preferred.
- Other info: Diversity and inclusion are central to our culture; we welcome all applicants.
The predicted salary is between 33600 - 62400 £ per year.
The Ned boasts six Grade I-listed meeting rooms and two outdoor terraces available to hire on the historic and fully-restored sixth floor – formerly the dining rooms in the original bank.
Our events operations team are the people who bring their wedding, corporate event, business meeting, or any other special occasion to life. We’re looking for an experienced and dynamic Head of Event Operations to lead this team in all things culture, performance, and success.
Do you want to join one of the best places to work in hospitality?
What’s the role?
Head of Event Operations
Where will you be working?
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club – a private members’ space, gym and rooftop – alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.
Reporting into the Food and Beverage Director you will:
- Lead the Events team, holding them accountable and driving success in all performance – commercial, operational, customer, and people development
- Build a high performing team through accountable managers, regular feedback, open conversations, and effective engagement activities
- Oversee day to day events across all The Ned events spaces – ranging from business dinners, to weddings, to full floor takeovers, or anything in between
- Review revenue and scheduling forecasts to ensure people are in the right place at the right time
- Collaborate with the F&B Director to set and own the departmental yearly budget
- Maintain all compliance in the venue, including health and safety
- Work closely with other Heads of Departments and the Executive Team to support smooth operation of your department
- Maintain an excellent partnership with individuals outside the hotel including clients, suppliers, competitors and other members of the local community.
What The Ned can give you:
- Yearly pay of up to £56,000
- Every house membership of Soho House
- Enhanced parental leave, company sick pay and pension
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Laundry service provided free of charge to keep your work outfits looking sharp
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Wagestream and Benefit Bank – our exclusive platform with access to hundreds of gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
What you can bring to the role:
- Previous experience at a Head of Department level would be preferred, but is not essential
- A proven track record of building, developing, and leading teams of professionals to deliver and exceed targets
- Our ideal candidate will have experience in a comparable environment and/or a great understanding of the market space we operate in
- Excellent communication and interpersonal skills, able to switch between inspiring teams or representing your department to the executive team and external clients
- Rapport building skills are essential for working in our events spaces, every guests here for a special occasion and will be bringing potential future clients with them, so every interaction is crucial
At The Ned, we don’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must have the right to work in the UK to be considered for this role.
Apply today and join us as Head of Event Operations.
#lovethened
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Head of Events Operation employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Events Operation
✨Tip Number 1
Familiarize yourself with The Ned's unique offerings and event spaces. Understanding the history and ambiance of the venue will help you articulate how your leadership can enhance the guest experience during events.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in event operations. Building relationships can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in team leadership and event management. Be ready to share specific examples of how you've driven success and built high-performing teams in past roles.
✨Tip Number 4
Showcase your communication and rapport-building skills during any interactions. Since this role involves working closely with clients and various departments, demonstrating your ability to connect with others is crucial.
We think you need these skills to ace Head of Events Operation
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Head of Event Operations position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Leadership Experience: Emphasize your previous experience in leading teams and driving performance. Provide specific examples of how you've built high-performing teams and achieved targets in past roles.
Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, include examples in your application that demonstrate your ability to inspire teams and build rapport with clients and stakeholders.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the key attributes mentioned in the job description. Use keywords from the listing to ensure your application stands out and aligns with what The Ned is looking for.
How to prepare for a job interview at The Ned
✨Showcase Your Leadership Skills
As a Head of Event Operations, you'll be leading a team. Be prepared to discuss your previous experiences in building and developing teams, and how you hold them accountable for success. Share specific examples of how you've inspired and motivated your team in the past.
✨Demonstrate Your Understanding of the Events Industry
Familiarize yourself with current trends and challenges in the events industry. Be ready to discuss how your experience aligns with The Ned's unique offerings and how you can contribute to enhancing their event operations.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Prepare to provide examples of how you've effectively communicated with both internal teams and external clients. Emphasize your ability to build rapport and maintain strong relationships.
✨Prepare Questions About Company Culture
The Ned values diversity and inclusion. Show your interest in their culture by preparing thoughtful questions about their initiatives and how they support employee development. This demonstrates your alignment with their values and your commitment to fostering a positive work environment.
