At a Glance
- Tasks: Oversee housekeeping, ensuring top-notch cleanliness and hospitality across our stunning venue.
- Company: Join The Ned, a vibrant hub of hotels, clubs, and restaurants in the heart of London.
- Benefits: Earn £16.80/hour, enjoy free meals, and access exclusive discounts for you and your friends.
- Other info: Enjoy regular social events and a supportive environment focused on diversity and inclusion.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in hospitality.
- Qualifications: Leadership experience is a plus, but motivated individuals ready to step up are welcome.
The predicted salary is between 35000 - 40000 £ per year.
Our housekeeping team looks after our bedrooms, public areas including our restaurants and bars, our members areas, spa, and laundry and uniform facilities. Do you want to join one of the best places to work in hospitality?
About The Ned
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 248 hotel bedrooms.
Reporting into the housekeeping management team and as a key part of the food and beverage team you will:
- Look after the upkeep of our whole building, from receiving and distributing deliveries to taking care of all work areas and storages.
- Be a guardian of outstanding hospitality within your team, modelling behaviours, monitoring standards, and providing coaching and feedback where needed.
- Ensure the highest standards of cleanliness in all guest and public areas.
- Be an integral part of the housekeeping team, working across all areas as needed to support and assist.
Benefits
- Salary of £16.80/hour including service charge.
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
- Your birthday off after a year of service and more holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme – 24/7 advice and support.
- Reward and recognition initiatives.
Qualifications
- Previous experience of supervising or managing a team is beneficial, but experienced porters looking to take their next step are also welcome.
- You will have strong leadership skills with the ability to motivate and develop a team.
- Attention to detail and staying organised are an absolute must.
- A calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable.
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Head House Porter.
Head House Porter employer: The Ned
At The Ned, we pride ourselves on being one of the best places to work in hospitality, offering a vibrant and inclusive work culture that values diversity and employee growth. As a Head House Porter, you'll enjoy competitive pay, complimentary meals, and exciting development programmes, all while working in a stunning location in the heart of the City of London. With regular social events and a strong focus on wellbeing, The Ned is committed to creating a rewarding and supportive environment for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Head House Porter
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head House Porter role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to housekeeping and team management. Think about how you can showcase your attention to detail and leadership skills, as these are key for the role at The Ned.
✨Tip Number 3
Don’t forget to highlight your experience in maintaining high standards of cleanliness and organisation during interviews. Share specific examples of how you've handled pressure and turned challenging situations into positive outcomes.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining The Ned and being part of our amazing team.
We think you need these skills to ace Head House Porter
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! We want to see how excited you are about joining our team at The Ned and how you can contribute to our outstanding service.
Highlight Relevant Experience:Make sure to mention any previous experience you have in housekeeping or team supervision. We’re looking for those who can bring their skills to the table, so don’t hold back on showcasing what you’ve done!
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application is polished and free of errors. This is your chance to demonstrate that you can maintain high standards right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to The Ned!
How to prepare for a job interview at The Ned
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Head House Porter. Familiarise yourself with the housekeeping team's role at The Ned, and think about how your experience aligns with their expectations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to discuss your leadership style. Think of specific examples where you've motivated or developed a team in the past. Highlighting your ability to maintain high standards and coach others will demonstrate that you're the right fit for the job.
✨Emphasise Attention to Detail
Attention to detail is crucial in hospitality. During the interview, share instances where your meticulous nature has positively impacted your work. Whether it’s ensuring cleanliness or managing deliveries, showing that you take pride in your work will resonate well with the interviewers.
✨Stay Calm Under Pressure
The role can be high-pressure, so it's important to convey your ability to remain calm and composed. Prepare to discuss situations where you've successfully managed stress or defused challenging scenarios. This will reassure the interviewers that you can handle the demands of the job while maintaining a positive atmosphere.
