The Ned in London seeks a Head Concierge to lead the ground-floor concierge team, delivering exceptional guest experiences and expert local guidance. You will manage operations, train colleagues, and ensure memorable stays in a lively, high-energy environment.
Your leadership will drive commercial performance while maintaining a warm, calm demeanor and a passion for hospitality. Membership of Les Clefs D'Or is desirable.
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Head Concierge & Guest Experience Leader – Luxury Hotel employer: The Ned
The Ned is an exceptional employer located in the iconic former Midland Bank headquarters in the City of London, offering a vibrant work environment where no two days are the same. With a strong focus on employee growth, The Ned provides exciting learning and development programmes, competitive salaries, and unique benefits such as complimentary meals, exclusive rates for staff, and regular social events, all while fostering a culture of diversity, equity, and inclusion.
