Gym Assistant

Gym Assistant

London Full-Time 22000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome and assist gym members, handle queries, and maintain a top-notch fitness environment.
  • Company: The Ned is a vibrant collection of hotels, clubs, and restaurants in the heart of London.
  • Benefits: Enjoy competitive pay, free meals, exclusive discounts, and a birthday off after a year.
  • Why this job: Join a dynamic team, build relationships, and grow your career in a prestigious hospitality setting.
  • Qualifications: Passion for fitness and excellent communication skills are essential; experience is a plus but not required.
  • Other info: Opportunities for career development into personal training available.

The predicted salary is between 22000 - 32000 £ per year.

Our gym assistants deliver outstanding hospitality to welcome and look after every visitor to our fitness space to set the tone for a fitness experience that meets the high standards expected of The Ned.

Ned’s Club members expect the best facilities and hospitality as part of their membership, including access to our fitness spaces. A 620 square metre space, Ned’s Club Gym is exclusively for members and hotel guests and hosts more than 60 classes a week across three studios, plus cardiovascular, strength and training equipment.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Gym Assistant

About The Ned

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club – a private members’ space, gym and rooftop – alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.

Responsibilities:

  • Welcome and look after our members and hotel guests during their visit to the gym.
  • Handle requests and queries regarding reservations and class bookings.
  • Host gym inductions, providing an overview of our personal training services and elite gym equipment, alongside encouraging members to book into our sought-after classes.
  • Build rapport with members over time, learning their preferences and what makes for an amazing experience.
  • Keep the gym looking and operating at its best at all times.

What you can bring to the role:

  • A passion and all-round knowledge of fitness is an absolute must for this role.
  • Rapport building skills are essential for working in our Club spaces; every guest is a loyal member or a potential new member, so every interaction is crucial.
  • As the smiling face that greets every member and hotel guest to our gym spaces, you’ll have a bright personality and genuine warmth with a passion for outstanding hospitality.
  • In any of our Club spaces you may be looking after high-profile people who value their privacy, so a degree of confidentiality is non-negotiable.
  • Ambition to develop is welcomed but not essential; this role offers the potential to develop into a PT in the future.

What The Ned can give you:

  • Estimated yearly pay of £28,288 – £13.60 per hour.
  • Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast.
  • Exclusive rates at The Ned for staying and eating for you, your family and friends.
  • Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping and cinema discounts.
  • Your birthday off, after a year of service and more holiday after five years of service.
  • Paid volunteer day.
  • Refer a friend scheme.
  • Regular social events, including an annual pool party.
  • Employee assistance program – 24/7 advice and support.
  • Reward and recognition initiatives.

At The Ned, we don’t just celebrate our diversity; we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must have the right to work in the UK to be considered for this role.

Apply today and join us as Gym Assistant.

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Gym Assistant employer: The Ned

At The Ned, we pride ourselves on being an exceptional employer, offering a vibrant work culture that emphasizes outstanding hospitality and member engagement. As a Gym Assistant, you'll enjoy competitive pay, complimentary meals, and exclusive discounts, all while working in a dynamic environment that fosters personal growth and development opportunities. Join us in the heart of the City of London, where your passion for fitness and commitment to service will be celebrated and rewarded.
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Contact Detail:

The Ned Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Gym Assistant

✨Tip Number 1

Familiarize yourself with The Ned's values and the unique atmosphere of their gym. Understanding their commitment to outstanding hospitality will help you align your approach when interacting with members and guests.

✨Tip Number 2

Showcase your passion for fitness by engaging in conversations about current fitness trends or classes offered at The Ned. This will demonstrate your knowledge and enthusiasm, making you a more appealing candidate.

✨Tip Number 3

Practice your rapport-building skills by networking with fitness enthusiasts or professionals. Building connections in the fitness community can provide insights and tips that will enhance your interactions with members.

✨Tip Number 4

Prepare to discuss how you would handle high-profile guests while maintaining confidentiality. This is crucial for the role, and demonstrating your understanding of privacy will set you apart from other candidates.

We think you need these skills to ace Gym Assistant

Customer Service Skills
Hospitality Experience
Fitness Knowledge
Rapport Building
Communication Skills
Attention to Detail
Confidentiality
Problem-Solving Skills
Positive Attitude
Teamwork
Time Management
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Gym Assistant position. Understand the responsibilities and the qualities The Ned is looking for, such as hospitality skills and fitness knowledge.

Tailor Your CV: Customize your CV to highlight relevant experience in hospitality and fitness. Emphasize any previous roles where you provided excellent customer service or worked in a gym environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and hospitality. Mention specific experiences that demonstrate your ability to build rapport with members and handle requests effectively.

Showcase Your Personality: Since this role requires a bright personality and genuine warmth, make sure your application reflects your character. Use a friendly tone and express your enthusiasm for joining The Ned's team.

How to prepare for a job interview at The Ned

✨Show Your Passion for Fitness

Make sure to express your enthusiasm for fitness and hospitality during the interview. Share personal experiences or stories that highlight your knowledge of fitness and how it has impacted your life.

✨Demonstrate Rapport-Building Skills

Prepare examples of how you've successfully built relationships with customers or clients in the past. Highlight your ability to remember names, preferences, and create a welcoming atmosphere.

✨Emphasize Confidentiality

Since you may be working with high-profile individuals, it's important to convey your understanding of confidentiality. Discuss any previous experiences where you maintained privacy and discretion.

✨Ask Insightful Questions

Prepare thoughtful questions about the gym's culture, member engagement strategies, and opportunities for professional development. This shows your genuine interest in the role and the organization.

Gym Assistant
The Ned
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  • Gym Assistant

    London
    Full-Time
    22000 - 32000 £ / year (est.)

    Application deadline: 2027-03-11

  • T

    The Ned

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