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- Tasks: Lead daily operations and ensure exceptional service in a vibrant restaurant environment.
- Company: The Ned is a trendy venue with restaurants, clubs, and hotels in the heart of London.
- Benefits: Enjoy a competitive salary, complimentary meals, and exclusive discounts for you and your friends.
- Why this job: Join a dynamic team, develop your management skills, and be part of a diverse workplace culture.
- Qualifications: Previous supervisory experience and a passion for outstanding guest experiences are essential.
- Other info: Celebrate diversity and enjoy regular social events, including an annual pool party.
The predicted salary is between 22800 - 42000 £ per year.
Floor Manager – Bank, London
The Ned boasts 10 restaurants each serving a unique style of cuisine from around the world. As Floor Manager you will support your General Manager in the leadership of one of our venues, primarily overseeing day to day operations and delivering exceptional service and food to our restaurant guests.
Do you want to join one of the best places to work in hospitality?
What\’s the role?
Floor Manager
Where will you be working?
The Ned and Ned\’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned\’s Club – a private members\’ space, gym and rooftop – alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms.
As a member of the management team, you will:
- As part of the restaurant leadership team you will supporting the delivery of all operational, commercial, experiential, and people performance
- You\’re accountable for ensuring the whole team delivers exceptional service and equally, you\’ll hold them to account for performance as measured on the restaurant balanced scorecard
- As an accountable person for health and safety and labour relations, you\’ll ensure that all regulatory compliance is maintained
- Support with all people leadership tasks – including team recruitment, development and performance chats, onboarding new starters – this is a great role for an ambitious manager who wants to build their people management skillset
What can The Ned give you?
- Salary of up to 38,000 per year, including service charge
- Complimentary meals in our friendly team restaurant, Neddy\’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
What you can bring to the role:
- Previous supervisory or management experience with a proven track record of delivering outstanding food, guest experiences, and people management
- Our customers and guests expect the best, so high standards are essential
- An organised and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards
- Our operation can be a high-pressure environment, but you\’ll be the steady presence that our team look to, so a calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential
At The Ned, we don\’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must be eligible to live and work in the UK to be considered for this role.
Apply today and join us as a Floor Manager
#lovethened
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Floor Manager - Bank, London employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Bank, London
✨Tip Number 1
Familiarise yourself with The Ned's unique offerings and dining experiences. Understanding the different cuisines and restaurant concepts will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in high-pressure environments like The Ned. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, focusing on how you've successfully led teams and improved guest experiences. Be ready to share specific examples that highlight your leadership skills.
✨Tip Number 4
Showcase your understanding of health and safety regulations relevant to the hospitality sector. Being knowledgeable about compliance will demonstrate your commitment to maintaining high standards at The Ned.
We think you need these skills to ace Floor Manager - Bank, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory or management experience, particularly in hospitality. Emphasise your track record of delivering outstanding guest experiences and people management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of The Ned's values. Mention specific examples of how you've maintained high standards in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Floor Manager role, such as organisation, attention to detail, and the ability to remain calm under pressure. Provide examples of how you've demonstrated these skills in past positions.
Showcase Your People Management Experience: Discuss your experience with team recruitment, development, and performance management. Highlight any specific achievements in building strong teams and improving service delivery.
How to prepare for a job interview at The Ned
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team. Be prepared to discuss your previous supervisory or management experience, highlighting specific examples where you successfully motivated and developed your team.
✨Demonstrate Your Passion for Hospitality
The Ned values exceptional guest experiences. Share stories that illustrate your commitment to providing outstanding service and how you've gone above and beyond to ensure customer satisfaction.
✨Prepare for High-Pressure Scenarios
Given the fast-paced environment of a restaurant, think of examples where you've remained calm under pressure. Discuss how you handled challenging situations while maintaining high standards of service.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety compliance relevant to the hospitality industry. Be ready to discuss how you have ensured regulatory compliance in your previous roles, as this is a key responsibility for the position.
