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- Tasks: Lead the Housekeeping team to ensure exceptional cleanliness and presentation across all areas.
- Company: The Ned is a vibrant collection of hotels, clubs, and restaurants in the heart of London.
- Benefits: Enjoy a salary up to £68,000, complimentary meals, and exclusive discounts for you and your friends.
- Why this job: Join a dynamic team focused on creating unforgettable guest experiences in a fun, inclusive environment.
- Qualifications: Proven leadership skills and experience in hospitality management are essential.
- Other info: We celebrate diversity and offer a supportive workplace with regular social events.
The predicted salary is between 48000 - 68000 £ per year.
Do you want to play a key role in creating the unforgettable experiences The Ned is known for? As the leader of our Housekeeping department, the Executive Housekeeper makes sure that everything from our bedrooms and spa to our public areas including our restaurants and bars are always sparkling and well presented.
About The Ned: The Ned and Neds Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Neds Club - a private members space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms.
Reporting to our Head of Rooms you will:
- Coach and develop a team of amazing managers and supervisors to lead, inspire, and retain a team of over 100 individuals
- Create and drive the department strategy to achieve our goals and build a long-term vision, implementing any initiatives, policies, and procedures as needed
- Be the main accountable person for departmental results and lead your team in delivering all operational, commercial, experiential, and people performance
- Collaborate with other departments to ensure seamless guest experiences, particularly our Reception and Engineering departments.
- Recruit and train housekeeping staff, fostering a culture of excellence and continuous improvement.
What can The Ned give you?
- Salary of up to £68,000 per year (dependent on experience), including service charge
- Every house membership of Soho House
- Enhanced parental leave, company sick pay and pension
- Complimentary meals in our friendly team restaurant, Neddys including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Wagestream and Benefit Bank - our exclusive platform with access to hundreds of gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Regular social events, including an annual pool party
- Employee assistance programme 24/7 advice and support
- Reward and recognition initiatives
What you can bring to the role:
- A proven track record of delivering outstanding people management and commercial performance in a similar role and/or environment
- Exceptional leadership and organisational skills with an eye for detail and impeccable standards
- This role involves collaborating both internally and externally so our ideal person will be a strong relationship builder who is confident in any decision-making process, with excellent written and verbal communication skills
- Knowledge of the systems we use would be advantageous: Opera PMS (V5), Knowcross, Fourth, or Adaco
- Active engagement in the industry and awareness of market trends
At The Ned, we don’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as Executive Housekeeper.
Executive Housekeeper employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper
✨Tip Number 1
Familiarise yourself with The Ned's unique offerings and values. Understanding their commitment to creating unforgettable experiences will help you align your vision for the housekeeping department with their overall mission.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in high-end establishments. Building relationships can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed large teams in the past. Highlight specific examples of how you've inspired and retained staff, as this is crucial for the Executive Housekeeper role.
✨Tip Number 4
Stay updated on the latest trends in housekeeping and hospitality management. Being knowledgeable about current best practices and technologies will demonstrate your commitment to excellence and innovation in the role.
We think you need these skills to ace Executive Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in people management and commercial performance, particularly in housekeeping or hospitality. Use specific examples that demonstrate your leadership skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating unforgettable guest experiences. Mention how your previous roles have prepared you for the Executive Housekeeper position and how you can contribute to The Ned's vision.
Showcase Relevant Skills: Emphasise your knowledge of relevant systems like Opera PMS, Knowcross, Fourth, or Adaco. Highlight your ability to collaborate with other departments and your strong communication skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Executive Housekeeper role.
How to prepare for a job interview at The Ned
✨Showcase Your Leadership Skills
As an Executive Housekeeper, you'll be leading a large team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any strategies you've implemented to improve performance.
✨Demonstrate Attention to Detail
This role requires impeccable standards. During the interview, highlight specific examples where your attention to detail made a significant impact on guest experiences or operational efficiency.
✨Familiarise Yourself with Relevant Systems
Knowledge of systems like Opera PMS, Knowcross, Fourth, or Adaco can set you apart. If you have experience with these or similar systems, be ready to discuss how you've used them to enhance housekeeping operations.
✨Prepare for Collaborative Scenarios
Collaboration is key in this role. Think of examples where you've successfully worked with other departments, such as Reception or Engineering, to create seamless guest experiences, and be ready to share those stories.
