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- Tasks: Serve guests with a smile, ensuring exceptional experiences at The Nickel Bar.
- Company: The Ned is a vibrant hospitality hub in London, offering hotels, clubs, and restaurants.
- Benefits: Enjoy a £17/hour salary, free meals, learning programmes, and exclusive discounts.
- Why this job: Join a lively atmosphere with live music and opportunities for personal growth.
- Qualifications: A friendly personality and willingness to learn; food and drink knowledge is a plus.
- Other info: Flexible shifts and a commitment to diversity and inclusion make this a unique workplace.
Cocktail Waiters at The Nickel Bar are the smiling faces looking after our guests in the focal point of our ground floor, hosting live music every day and surrounded by our F&B venues. It really is a unique place to work with a fantastic, vibrant atmosphere serving a menu of time-honoured American staples and classic cocktails from morning until the early hours.
Do you want to join one of the best places to work in hospitality?
What’s the role?
Cocktail Waiter
About The Ned:
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club – a private members’ space, gym and rooftop – alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 248 hotel bedrooms.
Reporting into the Nickel Bar management team and as the friendly face of the guest experience you will:
- Be the main point of contact for your guests’ entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for
- Using your unrivalled knowledge of our menu, you’ll answer all guests queries and provide recommendations to make sure every guest receives the perfect food and drinks
- Even when not directly interacting with our guests you will be in full view so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy
- Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests
- Maintain a safe and clean environment, protecting our guests and your teammates from any possible harm
- As the Nickel Bar is in the heart of the ground floor, you will often be approached by hotel guests and visitors to The Ned, so you’ll always be ready with an open attitude to help and guide them
- Shifts vary between an 0700 start and a late finish
What you can bring to the role:
- You’ll have a fantastic personality, engaging with our customers to give them an exceptional service
- Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus
- The Nickel Bar is the main area that people come to unwind after work and enjoy the live music and as such it can get very busy and this can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable
- We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar
What The Ned can give you:
- Salary of £17.00 per hour (including service charge)
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Rewards Gateway and Stream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
At The Ned, we don\’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must have the right to work in the UK to be considered for this role.
Apply today and join The Nickel Bar as a Cocktail Waiter
#lovethened
Cocktail Waiter employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cocktail Waiter
✨Tip Number 1
Familiarise yourself with The Ned's unique atmosphere and offerings. Visit the venue if possible, soak in the vibe, and engage with staff to understand their experiences. This will help you convey genuine enthusiasm during your interactions.
✨Tip Number 2
Brush up on your cocktail knowledge! Knowing classic cocktails and American staples will not only impress during conversations but also show your commitment to providing exceptional service. Consider researching popular drinks and their ingredients.
✨Tip Number 3
Practice your customer service skills in high-pressure situations. Role-play scenarios where you need to remain calm and positive while managing multiple requests. This will prepare you for the busy environment at The Nickel Bar.
✨Tip Number 4
Network with current or former employees of The Ned. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing for the Cocktail Waiter position.
We think you need these skills to ace Cocktail Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Cocktail Waiter at The Nickel Bar. Familiarise yourself with their menu and the vibrant atmosphere they promote.
Tailor Your CV: Highlight any relevant experience in hospitality or customer service. Emphasise your ability to work in high-pressure environments and your skills in providing exceptional guest experiences.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at The Ned and how you can contribute to the unique atmosphere of The Nickel Bar.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Ned
✨Show Your Personality
As a Cocktail Waiter, your personality is key! Be sure to showcase your friendly and engaging nature during the interview. Smile, maintain eye contact, and let your enthusiasm for hospitality shine through.
✨Know the Menu
Familiarise yourself with The Ned's menu, especially the cocktails and food offerings. Being able to discuss specific items and make recommendations will demonstrate your commitment and knowledge, which is crucial for the role.
✨Demonstrate Calmness Under Pressure
The Nickel Bar can get busy, so it's important to convey that you can handle high-pressure situations. Share examples from past experiences where you've successfully managed stress or resolved conflicts to show you're up for the challenge.
✨Ask Questions
Prepare thoughtful questions about the role and the team at The Ned. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers.
