Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front office team and ensure exceptional guest experiences.
- Company: Prestigious hospitality venue in the heart of Westminster.
- Benefits: Competitive salary, well-being initiatives, social events, and discounts.
- Why this job: Join a dynamic team and elevate guest experiences in a luxury setting.
- Qualifications: Prior leadership experience in hospitality and UK work eligibility.
- Other info: Opportunity to thrive in a fast-paced, rewarding environment.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious hospitality venue in Westminster is seeking an experienced Front of House Manager to lead their front office and guest relations operations. The ideal candidate will be responsible for delivering outstanding hospitality, managing a busy team, and driving profitability while ensuring seamless guest experiences.
The role offers a competitive salary and a range of employee benefits, including well-being initiatives, social events, and discounts.
Candidates must have prior leadership experience in hospitality and the right to work in the UK.
Head of Front Desk & VIP Guest Experience in City of Westminster employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Front Desk & VIP Guest Experience in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in front office management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've created memorable guest experiences and led teams to success.
✨Tip Number 3
Research the venue! Before any interviews, dive deep into the company's values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Head of Front Desk & VIP Guest Experience. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace Head of Front Desk & VIP Guest Experience in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about delivering outstanding service.
Highlight Your Leadership Skills: As a Head of Front Desk & VIP Guest Experience, your leadership experience is crucial. Make sure to detail your previous roles where you’ve managed teams, resolved conflicts, or improved operations. We’re looking for someone who can inspire and lead a busy team, so don’t hold back on showcasing your achievements!
Tailor Your Application: Take the time to customise your application for this specific role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at The Ned
✨Know Your Venue
Before the interview, do your homework on the hospitality venue. Familiarise yourself with their services, values, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a candidate for the Head of Front Desk & VIP Guest Experience, it's crucial to highlight your leadership experience. Prepare specific examples of how you've successfully managed teams in the past, resolved conflicts, and improved guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since the role focuses on delivering outstanding hospitality, be ready to discuss your approach to enhancing guest experiences. Share innovative ideas you've implemented in previous roles that have led to increased guest satisfaction and loyalty. This will demonstrate your commitment to excellence in service.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the venue's future goals, or how they measure success in guest relations. This shows your enthusiasm for the role and helps you assess if the venue is the right fit for you.
