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- Tasks: Welcome guests, manage bookings, and ensure a relaxing spa experience.
- Company: Join The Ned, a vibrant hub for hospitality and wellness.
- Benefits: Earn up to £14.50/hour, enjoy free meals, and access exclusive discounts.
- Why this job: Be part of a dynamic team in a stunning spa environment.
- Qualifications: Fluent English, computer skills, and a passion for guest relations.
- Other info: Enjoy career growth, social events, and a supportive workplace culture.
The predicted salary is between 28000 - 30000 £ per year.
Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms. Do you want to join one of the best places to work in hospitality?
What’s the role? Spa Receptionist – immediate start available – full-time.
Where will you be working? Ned's Club Spa features eight beautiful treatment rooms, hammam, sauna, steam room & 20 metre heated indoor swimming pool. With a range of treatments and services available, with professional products, Ned's Club Spa is a one stop shop for total head to toe maintenance.
What will you be doing?
- You will be passionate about the spa industry, people and guest relations.
- You will have a fluent level of English due to guest and member interaction.
- You will have acquired computer skills with Word and Excel, in order to carry out daily spa reception duties and responsibilities. Skills in Opera or similar are an advantage.
- You will be confident in building relationships with members and clients and recommending products as this is one of the main responsibilities.
- Work shifts are on a full-time basis across five days of any week, including weekends.
What can The Ned give you?
- Salary of up to £14.50/hour + 10% discretionary commission.
- Complimentary meals in our friendly team restaurant, Neddy’s including payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Medicash and Stream, with access to gym, shopping and cinema discounts.
- Your birthday off after a year of service and more holiday after five years of service.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance program – 24/7 advice & support.
- Reward and recognition initiatives.
At The Ned, we don’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please do let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Spa Receptionist.
Spa Receptionist in City of London employer: The Ned
Contact Detail:
The Ned Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist in City of London
✨Tip Number 1
Get to know the spa scene! Research The Ned and its offerings so you can chat confidently about treatments and services during your interview. Show us you're genuinely passionate about the spa industry!
✨Tip Number 2
Practice your people skills! Since building relationships with members and clients is key, think of examples where you've excelled in customer service. We want to see how you connect with others!
✨Tip Number 3
Brush up on your tech skills! Familiarise yourself with software like Opera or similar systems. Being comfortable with tech will help you stand out as a candidate who can handle daily reception duties with ease.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Spa Receptionist in City of London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the spa industry right from the start! In your application, mention any relevant experience or training that highlights your love for guest relations and wellness.
Tailor Your CV: Make sure your CV is tailored to the Spa Receptionist role. Highlight your computer skills, especially with Word and Excel, and any experience with systems like Opera. We want to see how you fit into our team!
Be Personable: Since building relationships is key in this role, let your personality shine through in your cover letter. Share a brief story or example of how you've successfully interacted with clients or guests in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Ned!
How to prepare for a job interview at The Ned
✨Know Your Spa Stuff
Brush up on your knowledge of spa treatments and services. Be ready to discuss popular treatments, products, and trends in the industry. This shows your passion for the role and helps you connect with the interviewers.
✨Practice Your People Skills
As a Spa Receptionist, you'll be interacting with guests and members regularly. Practice your communication skills and think of examples where you've built relationships or handled customer queries effectively. This will demonstrate your confidence and ability to engage with clients.
✨Familiarise Yourself with Tech
Since you'll need to use computer systems like Word, Excel, and possibly Opera, make sure you're comfortable with these tools. If you can, do a quick refresher on how to manage bookings or handle payments, as this will show you're prepared for the daily tasks.
✨Show Your Enthusiasm for The Ned
Research The Ned and its values, especially their commitment to diversity and inclusion. Be ready to express why you want to work there specifically and how you align with their mission. This personal touch can really set you apart from other candidates.
