Overview
Our housekeeping team looks after our bedrooms, public areas including restaurants, bars, members areas, spa, laundry and uniform facilities.
The Ned is a global collection of hotels, clubs, spas and restaurants that serves like‑minded individuals.
About the Role
Head House Porter.
Responsibilities
- Look after the upkeep of the whole building, from receiving and distributing deliveries to caring for all work areas and storages.
- Be a guardian of outstanding hospitality within the team, modelling behaviours, monitoring standards, and providing coaching and feedback as needed.
- Maintain the highest cleaning standards in all guest and public areas.
- Collaborate with the housekeeping team, working across all areas to support and assist as required.
Benefits
- Salary of £16.80 per hour, including service charge.
- Complimentary meals in the team restaurant, Neddy’s, including monthly payday breakfast.
- Exciting learning and development programmes.
- Exclusive rates for staying and eating at The Ned for you, your family and friends.
- Wellbeing and health benefits, with access to gym, shopping and cinema discounts.
- Birthday off after a year of service and extra holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme – 24/7 advice and support.
- Reward and recognition initiatives.
Requirements
- Previous experience supervising or managing a team is beneficial, but experienced porters looking to take their next step are also welcome.
- Strong leadership skills with the ability to motivate and develop a team.
- Attention to detail and organisational skills.
- Ability to remain calm and defuse high‑pressure situations, turning them into positives.
Additional Information
We celebrate our diversity and aim to be the best place to work, with a leading diversity, equity and inclusion programme at The Ned.
Please let us know of any specific needs you may have during your interview.
All candidates must be eligible to live and work in the UK.
