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- Tasks: Be the first smiling face guests see and create a welcoming atmosphere.
- Company: The Ned is a vibrant hospitality hub with hotels, restaurants, and clubs in London.
- Benefits: Enjoy competitive pay, free meals, discounts, and exciting career development opportunities.
- Why this job: Join a diverse team and make memorable first impressions in a dynamic environment.
- Qualifications: A bright personality, passion for hospitality, and ability to stay calm under pressure.
- Other info: Flexible shifts and a supportive workplace culture focused on diversity and inclusion.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Join to apply for the Greeter role at The Ned & Ned\’s Club
5 days ago Be among the first 25 applicants
Join to apply for the Greeter role at The Ned & Ned\’s Club
As a greeter you will be the very first smiling face that our guests see as they approach The Ned. You\’re there to make people feel welcomed, maintain a calm and inviting environment, and set the tone ready for an amazing experience, whether they’re a hotel guest, attending an event, dining in one of our 10 restaurants, or anything in between.
Do you want to join one of the best places to work in hospitality?
What’s the role?
Greeter
Where will you be working?
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.
The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club – a private members’ space, gym and rooftop – alongside a full floor of events spaces, a public spa, ten restaurants and bars and 250 hotel bedrooms.
As part of the concierge team you will:
- Welcome arriving guests to our gorgeous grade I listed building
- With a particular focus on guests arriving excited to eat and drink at The Ned, you will welcome them, help them with their reservations, tell them about the food and drink available in each of our venues, and make recommendations to help them have the perfect visit
- Build rapport with guests, learning their names and preferences so you can tailor your service to provide the hospitality experiences that The Ned is known for
- Shifts vary between an 0700 start and midnight
What you can bring to the role:
- As the smiling face that greets every member and guest to our venue, you’ll have a bright personality and genuine warmth, with a passion for outstanding hospitality
- First impressions and rapport building are what this role is all about, so you’ll be the kind of person everyone feels better after even a brief interaction with
- This can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable
What can The Ned give you?
- Estimated yearly pay of £35,360 – £17.00 per hour including service
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
At The Ned, we don\’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must be eligible to live and work in the UK to be considered for this role.
Apply today and join us as a Greeter
#lovethened
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Greeter employer: The Ned & Ned's Club
Contact Detail:
The Ned & Ned's Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Greeter
✨Tip Number 1
Familiarise yourself with The Ned's offerings, including the various restaurants and services available. This knowledge will help you engage with guests confidently and make tailored recommendations that enhance their experience.
✨Tip Number 2
Practice your interpersonal skills by engaging with friends or family in a hospitality context. Focus on building rapport and making them feel welcomed, as this is crucial for a Greeter role.
✨Tip Number 3
Prepare for high-pressure situations by developing techniques to stay calm and composed. Role-playing scenarios where you need to defuse tension can be particularly helpful in showcasing your ability to handle stress.
✨Tip Number 4
Network with current or former employees of The Ned to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach during the interview process.
We think you need these skills to ace Greeter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Ned is looking for in a Greeter. Focus on the qualities they value, such as a bright personality, warmth, and the ability to build rapport with guests.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you had to interact with guests, manage high-pressure situations, or provide outstanding service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create a welcoming environment. Mention specific examples of how you've made guests feel valued in previous roles.
Showcase Your Personality: In your application, let your personality shine through. Use a friendly tone and express your enthusiasm for the role. Remember, first impressions matter, so make yours count!
How to prepare for a job interview at The Ned & Ned's Club
✨Show Your Warmth
As a greeter, your personality is key. Make sure to convey genuine warmth and friendliness during the interview. Practice smiling and maintaining an inviting demeanour, as this will reflect how you would interact with guests.
✨Know the Venue
Familiarise yourself with The Ned and its offerings before the interview. Being able to discuss the restaurants, events, and overall atmosphere will show your enthusiasm and preparedness for the role.
✨Demonstrate Calmness Under Pressure
Since the role can be high-pressure, prepare examples of how you've handled stressful situations in the past. Highlight your ability to remain calm and turn challenges into positive experiences for guests.
✨Build Rapport Skills
Emphasise your ability to build rapport with people. Share experiences where you've successfully connected with others, as this is crucial for creating a welcoming environment for guests at The Ned.