At a Glance
- Tasks: Be the friendly face serving guests and ensuring exceptional experiences at The Nickel Bar.
- Company: Join The Ned, a vibrant hospitality venue with live music and a fantastic atmosphere.
- Benefits: Earn £36,820 yearly, enjoy complimentary meals, and access exciting learning programmes.
- Other info: Enjoy regular social events and a supportive team culture focused on diversity and inclusion.
- Why this job: Work in a lively environment, meet new people, and develop your skills in hospitality.
- Qualifications: A great personality and willingness to learn; food and drink knowledge is a plus.
The predicted salary is between 36820 - 36820 € per year.
Cocktail Waiters at The Nickel Bar are the smiling faces looking after our guests in the focal point of our ground floor, hosting live music every day and surrounded by our F&B venues. It really is a unique place to work with a fantastic, vibrant atmosphere serving a menu of time-honoured American staples and classic cocktails from morning until the early hours.
What’s the role?
Reporting into the Nickel Bar management team and as the friendly face of the guest experience you will:
- Be the main point of contact for your guests’ entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for.
- Using your unrivalled knowledge of our menu, you’ll answer all guests queries and provide recommendations to make sure every guest receives the perfect food and drinks.
- Even when not directly interacting with our guests you will be in full view so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy.
- Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests.
- Maintain a safe and clean environment, protecting our guests and your teammates from any possible harm.
- As the Nickel Bar is in the heart of the ground floor, you will often be approached by hotel guests and visitors to The Ned, so you’ll always be ready with an open attitude to help and guide them.
Shifts vary between an 0700 start and a late finish.
What you can bring to the role:
- You’ll have a fantastic personality, engaging with our customers to give them an exceptional service.
- Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus.
- The Nickel Bar is the main area that people come to unwind after work and enjoy the live music and as such it can get very busy and this can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable.
- We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar.
What The Ned can give you:
- Estimated yearly pay of £36,820 - £17.70 per hour including service.
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Rewards Gateway and Stream, with access to gym, shopping and cinema discounts.
- Your birthday off after a year of service and more holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme – 24/7 advice and support.
- Reward and recognition initiatives.
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join The Nickel Bar as a Cocktail Waiter.
Cocktail Waiter employer: The Ned & Ned's Club
At The Ned, we pride ourselves on creating a vibrant and inclusive work environment where our Cocktail Waiters are at the heart of delivering exceptional guest experiences. With competitive pay, complimentary meals, and exciting learning opportunities, we foster personal and professional growth while celebrating diversity and inclusion. Join us in the bustling City of London, where you can enjoy a dynamic atmosphere, regular social events, and the chance to be part of a team that truly values its members.
StudySmarter Expert Advice🤫
We think this is how you could land Cocktail Waiter
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Ned and soak up the atmosphere. Familiarise yourself with the menu and the vibe of the Nickel Bar. This will not only impress the management but also help you feel more confident during your chat.
✨Tip Number 2
Show off your personality! As a Cocktail Waiter, your charm is key. During the interview, let your friendly nature shine through. Share stories that highlight your customer service skills and how you handle busy situations with a smile.
✨Tip Number 3
Be prepared to demonstrate your knowledge! Brush up on classic cocktails and American staples. If you can talk about your favourite drinks or dishes from the menu, it’ll show you’re genuinely interested in the role and ready to engage with guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining The Ned family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Cocktail Waiter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and engaging nature. Remember, we’re looking for someone who can connect with our guests at The Nickel Bar.
Tailor Your Application:Make sure to tailor your application to the role of Cocktail Waiter. Highlight any relevant experience you have in hospitality or customer service, and mention your knowledge of food and drinks. This will help us see how you can contribute to the vibrant atmosphere at The Ned.
Keep It Professional Yet Fun:While we love a bit of fun, it’s important to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A well-presented application shows us that you care about the details, just like we do at The Ned!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what makes The Ned such a fantastic place to work.
How to prepare for a job interview at The Ned & Ned's Club
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with The Ned's menu, especially the cocktails and food offerings. Being able to discuss specific items and suggest pairings will show your enthusiasm and readiness to provide exceptional service.
✨Show Off Your Personality
As a Cocktail Waiter, your personality is key! During the interview, let your friendly and engaging nature shine through. Practice answering questions with a smile and maintain an open attitude, as this reflects the vibe of The Nickel Bar.
✨Prepare for High-Pressure Scenarios
Expect questions about how you would handle busy shifts or difficult customers. Think of examples from past experiences where you remained calm under pressure and turned a challenging situation into a positive one. This will demonstrate your ability to thrive in a fast-paced environment.
✨Ask About Learning Opportunities
The Ned values continuous improvement, so don’t hesitate to ask about the learning and development programmes during your interview. Showing that you're eager to learn and grow within the role will impress the management team and align with their values.
