Club Floor Manager

Club Floor Manager

Full-Time 43800 - 43800 £ / year (est.) No working from home possible
The Ned & Ned's Club

At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional service and unforgettable experiences at Ned’s Club.
  • Company: Join The Ned, a trendy rooftop club in the heart of London.
  • Benefits: Enjoy a competitive salary, complimentary meals, and exclusive discounts for you and your friends.
  • Other info: Embrace diversity and enjoy regular social events, including an annual pool party.
  • Why this job: Be part of a dynamic environment where you can grow your management skills and make a real impact.
  • Qualifications: Previous management experience and a passion for outstanding guest service are essential.

The predicted salary is between 43800 - 43800 £ per year.

Ned’s Club Upstairs is a rooftop space for members with a heated pool, restaurant, two converted domes and two outdoor terraces for eating and drinking. As Floor Manager, catering to our most important customers, our members, you will support your General Manager in the leadership of Ned’s Club Upstairs, primarily overseeing day-to-day operations and delivering exceptional service and food to our guests.

As a member of the management team, you will:

  • Support the delivery of all operational, commercial, experiential, and people performance.
  • Be accountable for ensuring the whole team delivers exceptional service and hold them to account for performance as measured on the restaurant balanced scorecard.
  • Ensure that all regulatory compliance is maintained as an accountable person for health and safety and labour relations.
  • Support with all people leadership tasks – including team recruitment, development and performance chats, onboarding new starters.

What can The Ned give you?

  • Salary of up to £43,800 per year, including service charge.
  • Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast.
  • Exciting learning and development programmes to help progress your career.
  • Exclusive rates at The Ned for staying and eating for you, your family and friends.
  • Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
  • Your birthday off after a year of service and more holiday after five years.
  • Paid volunteer day.
  • Refer a friend scheme.
  • Regular social events, including an annual pool party.
  • Employee assistance programme – 24/7 advice and support.
  • Reward and recognition initiatives.

What you can bring to the role:

  • Previous supervisory or management experience with a proven track record of delivering outstanding food, guest experiences, and people management.
  • High standards are essential as our customers and guests expect the best.
  • An organised and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards.
  • A calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential.

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Floor Manager.

Club Floor Manager employer: The Ned & Ned's Club

At The Ned, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Floor Manager at Ned’s Club Upstairs, you will benefit from competitive salary packages, comprehensive learning and development programmes, and unique perks such as complimentary meals and exclusive rates for friends and family. With a focus on employee growth and well-being, we ensure our team members thrive in a supportive environment while delivering outstanding service to our valued members.

The Ned & Ned's Club

Contact Details:

The Ned & Ned's Club Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Club Floor Manager

Join Local Manufacturing Groups

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Apply Directly Through Company Websites

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We think you need these skills to ace Club Floor Manager

Leadership Skills
Customer Service Excellence
Operational Management
Health and Safety Compliance
People Management
Team Recruitment
Performance Management

Some tips for your application 🫡

Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!

Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.

Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to The Ned & Ned's Club specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!

Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!

How to prepare for a job interview at The Ned & Ned's Club

Know Your Manufacturing Processes

Before you walk into the interview with The Ned & Ned's Club, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.

Technical Questions Are Key

Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!

Showcase Your Problem-Solving Skills

Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.

Align Your Values with Quality and Safety

In a full-time role, companies like The Ned & Ned's Club value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.