Membership Experience Manager in City of London

Membership Experience Manager in City of London

City of London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create exceptional experiences for club members and drive retention initiatives.
  • Company: A premier membership club located in the vibrant City of London.
  • Benefits: Competitive salary, complimentary meals, and well-being programmes.
  • Why this job: Join a dynamic team and make a real difference in member satisfaction.
  • Qualifications: Leadership experience and strong rapport-building skills required.
  • Other info: Thriving environment with opportunities for personal and professional growth.

The predicted salary is between 43200 - 72000 £ per year.

A premier membership club in the City of London seeks a Membership Manager to ensure exceptional member experiences. You will lead a small team, drive retention initiatives, and manage member relations.

The ideal candidate should have:

  • Leadership experience
  • Strong rapport-building skills
  • The ability to remain calm under pressure

This role offers a competitive salary and generous benefits, including complimentary meals and well-being programs.

Membership Experience Manager in City of London employer: The Ned & Ned's Club

As a premier membership club located in the heart of the City of London, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. Our Membership Experience Manager role not only offers a competitive salary and generous benefits, such as complimentary meals and well-being programmes, but also provides opportunities for professional development within a supportive team environment. Join us to make a meaningful impact on our members' experiences while enjoying the unique advantages of working in one of the world's most dynamic cities.
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Contact Detail:

The Ned & Ned's Club Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Membership Experience Manager in City of London

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the club on LinkedIn. A friendly chat can give us insider info and maybe even a referral.

✨Tip Number 2

Show off your leadership skills in interviews! Prepare examples of how you've successfully led teams and handled pressure. We want to see that you can keep calm and inspire others.

✨Tip Number 3

Research the club's values and member experience initiatives. Tailor your conversation to show how your experience aligns with their goals. We need to demonstrate that we’re on the same page!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team.

We think you need these skills to ace Membership Experience Manager in City of London

Leadership Experience
Rapport-Building Skills
Member Relations Management
Retention Initiatives
Calm Under Pressure
Team Management
Exceptional Customer Service
Communication Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and what strategies you've used to drive retention initiatives.

Build Rapport in Your Writing: Since strong rapport-building skills are key for this role, use your application to demonstrate how you connect with others. Share examples of how you've fostered relationships in previous positions, as this will resonate with us.

Stay Calm Under Pressure: We know that managing member relations can be challenging, so don’t shy away from sharing a story where you remained calm under pressure. This will show us that you can handle the demands of the role with grace.

Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to review your application and get you one step closer to joining our team!

How to prepare for a job interview at The Ned & Ned's Club

✨Know the Club Inside Out

Before your interview, make sure you research the membership club thoroughly. Understand its values, services, and what makes it unique in the City of London. This knowledge will help you demonstrate your genuine interest and show how you can contribute to enhancing member experiences.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed member relations. Be ready to discuss specific challenges you faced and how you overcame them. This will highlight your leadership capabilities and your ability to drive retention initiatives effectively.

✨Build Rapport with Your Interviewers

During the interview, focus on building a connection with your interviewers. Use active listening and engage in a friendly manner. Share personal anecdotes that relate to member experiences, as this will showcase your rapport-building skills and your understanding of what members value.

✨Stay Calm Under Pressure

Expect some challenging questions that may test your ability to remain calm under pressure. Practice your responses to potential scenarios you might face in the role. Demonstrating your composure and problem-solving skills will reassure the interviewers that you're the right fit for managing member relations.

Membership Experience Manager in City of London
The Ned & Ned's Club
Location: City of London
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  • Membership Experience Manager in City of London

    City of London
    Full-Time
    43200 - 72000 £ / year (est.)
  • T

    The Ned & Ned's Club

    50-100
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