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- Tasks: Lead the front office team and ensure exceptional guest experiences.
- Company: Prestigious hospitality venue in the heart of London.
- Benefits: Competitive salary, diverse workplace, and various employee benefits.
- Why this job: Join a vibrant team and make a real impact on guest experiences.
- Qualifications: Proven leadership skills and a track record in outstanding service.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 50000 - 60000 £ per year.
A prestigious hospitality venue in the heart of London is seeking an experienced Front Office Manager to lead their dynamic front office and guest relations operations. This role involves ensuring exceptional guest experiences and overseeing the reception team. Candidates should possess proven leadership skills and a track record of delivering outstanding service. The position offers a competitive salary of £50,000 to £60,000, along with various employee benefits in a vibrant and diverse workplace.
Front Office Manager: VIP Guest Experience & Ops Lead in City of London employer: The Ned & Ned's Club
Contact Detail:
The Ned & Ned's Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager: VIP Guest Experience & Ops Lead in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Office Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Showcase your leadership skills during interviews. Prepare examples of how you've successfully led teams and enhanced guest experiences in previous roles. This is your chance to shine and demonstrate why you’re the perfect fit for managing a dynamic front office.
✨Tip Number 3
Research the venue thoroughly before your interview. Understand their values, guest experience philosophy, and any recent news. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our vibrant and diverse workplace.
We think you need these skills to ace Front Office Manager: VIP Guest Experience & Ops Lead in City of London
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and delivered exceptional service in previous roles.
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to the specific role. Mention how your skills align with the Front Office Manager position and the VIP guest experience.
Be Personable: Since this role is all about guest relations, let your personality shine through in your written application. We’re looking for someone who can connect with guests and create memorable experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Ned & Ned's Club
✨Know the Venue Inside Out
Before your interview, make sure you research the hospitality venue thoroughly. Understand its values, mission, and what sets it apart in the London scene. This knowledge will help you demonstrate your genuine interest and show how you can contribute to enhancing the VIP guest experience.
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with creating an exceptional guest experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-time situations. Think of scenarios where you had to handle difficult guests or operational challenges. Practising your responses will help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Your Service Excellence Track Record
Be ready to discuss specific instances where you've gone above and beyond to deliver outstanding service. Use metrics or feedback to back up your claims. This will not only showcase your commitment to guest satisfaction but also align with the venue's goal of providing exceptional experiences.
