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- Tasks: Lead daily operations and ensure exceptional guest experiences in a vibrant hospitality venue.
- Company: Global hospitality venue located in the heart of London.
- Benefits: Salary up to £38,000, complimentary meals, and wellness initiatives.
- Why this job: Join a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Supervisory experience and a passion for outstanding service.
- Other info: Opportunities for personal development and career growth.
The predicted salary is between 22800 - 38000 £ per year.
A global hospitality venue in the City of London is seeking a Floor Manager to oversee day-to-day operations and deliver exceptional service. You will support the General Manager, manage team performance, and ensure health and safety compliance.
Ideal candidates will have supervisory experience and a passion for creating top-notch guest experiences.
The position offers a salary up to £38,000 per year, with numerous benefits including complimentary meals, development programs, and wellness initiatives.
Floor Manager - Lead Service & Guest Experience in City of London employer: The Ned & Ned's Club
Contact Detail:
The Ned & Ned's Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Lead Service & Guest Experience in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at venues you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality during interviews! As a Floor Manager, your vibe matters. Be yourself, share your passion for guest experiences, and let your enthusiasm shine through.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios on the floor. We want to see your problem-solving skills and how you keep the team motivated under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Floor Manager - Lead Service & Guest Experience in City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for creating amazing guest experiences shine through. We want to see that you genuinely care about service and have a knack for making people feel welcome.
Highlight Your Supervisory Skills: Make sure to mention any previous supervisory experience you have. We’re looking for someone who can manage team performance effectively, so share examples of how you've led a team in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Floor Manager role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at The Ned & Ned's Club
✨Know the Venue Inside Out
Before your interview, do some research on the hospitality venue. Familiarise yourself with their service style, menu offerings, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous supervisory experience in detail. Think of specific examples where you successfully managed a team, resolved conflicts, or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Guest Experience Passion
Since the role focuses on guest experience, share your passion for creating memorable moments for customers. Discuss any innovative ideas you've implemented in past roles that enhanced guest satisfaction, and be ready to suggest how you could bring that same energy to this position.
✨Health and Safety Knowledge is Key
Understanding health and safety compliance is crucial for this role. Brush up on relevant regulations and best practices before the interview. Be ready to discuss how you’ve ensured compliance in previous positions and how you would maintain these standards in the new role.
