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- Tasks: Support the Night Manager in overseeing night operations and guest interactions.
- Company: The Ned is a vibrant global collection of hotels, clubs, and restaurants.
- Benefits: Enjoy competitive salary, complimentary meals, and exclusive discounts for you and your friends.
- Why this job: Join a dynamic team, gain valuable experience, and enjoy a fun work culture.
- Qualifications: No specific qualifications required; just bring your enthusiasm and organisational skills.
- Other info: Part-time role with flexible shifts and opportunities for career progression.
The predicted salary is between 16800 - 22400 £ per year.
Overview
Join to apply for the Assistant Night Manager (part-time) role at The Ned & Ned\’s Club.
Our Front Office team are the friendly face of The Ned to all of our hotel guests, creating memorable experiences with every interaction. We are looking for a professional and organised individual to support the leadership of our night time operation.
What’s the role?
Assistant Night Manager
This is a part-time role (3 night shifts per week).
About The Ned
The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. Launching in 2017, The Ned London was the location that started it all and we have since expanded to include properties in New York, Doha, and Washington DC is on the way.
Situated in the heart of the City, in the former Midland Bank headquarters, The Ned London houses Ned’s Club — a private members’ space, gym and rooftop — alongside a public spa, ten restaurants and bars, and 250 hotel bedrooms.
What will you be doing?
- Working alongside the Night Manager, overseeing Front of House night operations to ensure night audit and daily reporting is completed correctly
- Act as main point of contact for any guest requests or issues during the shift, follow all glitch reporting procedures, and escalate/handover to morning team
- Complete all night reporting and night auditing of the previous day
- Communicate with overnight employees as needed to maintain a smooth operation around the building
- You will partner with teams such as Security, Ground floor control, and senior leadership where needed
What can The Ned give you?
- Salary of up to £28,050/year (including service charge)
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
At The Ned, we celebrate diversity and are committed to being the best place to work with a leading diversity, equity and inclusion programme. Please let us know of any specific needs you may have during your interview.
All candidates must be eligible to live and work in the UK to be considered for this role.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Assistant Night Manager (part-time) employer: The Ned & Ned's Club
Contact Detail:
The Ned & Ned's Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Night Manager (part-time)
✨Tip Number 1
Familiarise yourself with The Ned's values and culture. Understanding what makes The Ned unique will help you align your responses during the interview, showcasing how you can contribute to their mission of creating memorable experiences for guests.
✨Tip Number 2
Network with current or former employees of The Ned. Engaging with them can provide you with insider knowledge about the work environment and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in hospitality and management. Highlight specific examples where you've successfully handled guest requests or resolved issues, as this role requires strong problem-solving skills.
✨Tip Number 4
Show enthusiasm for the night operations aspect of the role. Since this is a part-time position focused on night shifts, expressing your interest in working during these hours and your ability to manage responsibilities effectively will set you apart.
We think you need these skills to ace Assistant Night Manager (part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise any previous roles where you have overseen operations or managed a team, especially during night shifts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to create memorable guest experiences. Mention specific skills that align with the responsibilities of the Assistant Night Manager role.
Highlight Communication Skills: In your application, stress your communication skills, as this role requires liaising with guests and various teams. Provide examples of how you've effectively handled guest requests or resolved issues in past positions.
Showcase Organisational Abilities: Demonstrate your organisational skills by detailing how you manage tasks and priorities, particularly in a fast-paced environment. Mention any experience with reporting or auditing processes, as these are key aspects of the role.
How to prepare for a job interview at The Ned & Ned's Club
✨Know the Company
Before your interview, take some time to research The Ned and its unique offerings. Familiarise yourself with their values, services, and recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Highlight Relevant Experience
As an Assistant Night Manager, you'll need to demonstrate your organisational skills and ability to handle guest requests. Prepare examples from your past experiences that showcase your problem-solving abilities and how you've successfully managed similar responsibilities.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your enthusiasm for the position and helps you assess if The Ned is the right fit for you.
✨Showcase Your Communication Skills
Effective communication is key in hospitality. During the interview, practice clear and concise responses. Be ready to discuss how you would handle guest issues or collaborate with other teams, as this will be crucial in your role.