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- Tasks: As a Turndown Attendant, you'll refresh guest rooms and create a comfy atmosphere for a great night's sleep.
- Company: Join The Ned, a vibrant hotel with restaurants, bars, and a private members' club in the heart of London.
- Benefits: Enjoy a competitive salary, free meals, exclusive discounts, and wellness perks like gym and cinema access.
- Why this job: Be part of a diverse team, enjoy social events, and develop your career in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for hospitality!
- Other info: Flexible part-time hours from 6pm to 10pm, perfect for students balancing work and studies.
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Our turndown attendants work as part of our housekeeping team to create memorable and comfortable experiences for our hotel guests. Refreshing guests’ bedrooms daily to ensure the rooms is always looking sharp and meets the high standards of The Ned.
Where will you be working?
Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms.
What will you be doing?
- As Turndown Attendant, you will play an integral part of our Housekeeping Team
- Creating a comfortable and relaxing environment for our hotel guests to enjoy a great night\’s sleep
- Tidying guest belongings and replenishing amenities to leave the room looking fresh and appealing
- In addition to the specific turndown duties, you may support other areas of the housekeeping team as needed
- Working hours 6pm to 10pm 5 days a week
What can The Ned give you?
- Salary of £15.60/hour including service charge, depending on role
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance programme – 24/7 advice and support
- Reward and recognition initiatives
At The Ned, we don\’t just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
Please let us know of any specific needs you may have during your interview.
All candidates must be eligible to live and work in the UK to be considered for this role.
Apply today and join our Housekeeping team
#lovethened
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
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Job function
Management and Manufacturing
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Industries
Hospitality
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Turndown Attendant employer: The Ned & Ned's Club
Contact Detail:
The Ned & Ned's Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Turndown Attendant
✨Tip Number 1
Familiarise yourself with The Ned's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview, showcasing that you share their vision.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Be ready to discuss specific examples of how you've created a comfortable environment for guests, as this is key for the Turndown Attendant position.
✨Tip Number 3
Prepare to demonstrate your attention to detail. You might be asked to describe how you would approach tidying guest belongings and replenishing amenities, so think about your methods and be ready to share them.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry. Employers love candidates who are passionate about creating memorable experiences for guests, so let your excitement shine through during the interview.
We think you need these skills to ace Turndown Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Turndown Attendant. Familiarise yourself with the specific tasks mentioned in the job description, such as tidying guest belongings and replenishing amenities.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping or customer service. Emphasise any previous roles where you created comfortable environments for guests, as this aligns with the expectations at The Ned.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent service. Mention why you want to work at The Ned specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Ned & Ned's Club
✨Understand the Role
Make sure you have a clear understanding of what a Turndown Attendant does. Familiarise yourself with the specific duties, such as tidying guest belongings and replenishing amenities, so you can discuss how your skills align with these tasks.
✨Showcase Your Attention to Detail
In hospitality, attention to detail is crucial. Be prepared to give examples from your past experiences where your keen eye for detail made a difference in customer satisfaction or cleanliness.
✨Demonstrate Team Spirit
As part of the housekeeping team, collaboration is key. Share instances where you've successfully worked in a team environment, highlighting your ability to support colleagues and contribute positively to the workplace.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the training process for new staff or how the team celebrates successes together.
