Spa Concierge & Guest Relations - Private Club Spa

Spa Concierge & Guest Relations - Private Club Spa

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
The Ned City of London Sales

At a Glance

  • Tasks: Welcome guests, manage bookings, and ensure a top-notch spa experience.
  • Company: The Ned City of London, a prestigious private club spa.
  • Benefits: Training opportunities, career progression, and a vibrant work environment.
  • Other info: Flexible hours across five days, including weekends.
  • Why this job: Join a passionate team and create memorable experiences for our guests.
  • Qualifications: Strong communication skills, computer proficiency, and a love for hospitality.

The predicted salary is between 25000 - 30000 £ per year.

The Ned City of London is hiring a Spa Receptionist for Ned's Club Spa, starting September, to welcome guests, manage bookings and support service delivery in Ned's Club Spa facilities.

You will engage with members and visitors, maintain front-desk operations and uphold the brand's renowned guest experience.

We value passion for hospitality, strong English communication, and solid computer skills. Availability across five days including weekends is required; training and progression

Spa Concierge & Guest Relations - Private Club Spa employer: The Ned City of London Sales

The Ned is an exceptional employer located in the vibrant heart of the City, offering a dynamic work environment that prioritises employee wellbeing and development. With competitive salaries, complimentary meals, and exciting learning opportunities, we foster a culture of inclusivity and recognition, ensuring our team members thrive both personally and professionally. Join us to be part of a supportive community that values diversity and celebrates achievements, making every day at work rewarding and meaningful.

The Ned City of London Sales

Contact Details:

The Ned City of London Sales Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Spa Concierge & Guest Relations - Private Club Spa

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ned City of London Sales. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Ned City of London Sales

Don't be shy about reaching out to The Ned City of London Sales directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Spa Concierge & Guest Relations - Private Club Spa

Guest Relations
Booking Management
Front-Desk Operations
Customer Service
Strong English Communication
Computer Skills
Hospitality Passion

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ned City of London Sales and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Ned City of London Sales

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!