Club Bartender in London

Our members expect the best food, drinks, and service across either the rooftop restaurant or the Vault, our late-night venue. Our Club Bartenders are the smiling faces serving up the drinks at any of our guest facing bars in these spaces. All of our bartenders at The Ned deliver top tier hospitality, but what sets our Club team apart is the ability to build lasting rapport - every guest is a loyal member or a potential new member so every interaction is crucial and every piece of information we learn about what our members love is used to create an even better experience for them the next time.

About The Ned: The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 248 hotel bedrooms.

Reporting into the bar management team and as a key part of the food and beverage team you will:

• Prepare and serve up perfectly made drinks from our range of menus.
• On our guest service bars you will be the friendly face providing exceptional experiences, along with recommendations and suggested drinks.
• On our service bars you will speedily prepare the orders as they come in, keeping our waiters and runners stocked with the drinks they need to deliver a seamless experience to our members.
• All our bars are in full view of the members, so a tidy, presentable, and slick operation is essential.
• Be a guardian of drink quality and presentation, never letting anything lower than Ned’s Club standards reach our guests.
• Maintain a safe and clean bar environment, protecting our guests and your teammates from any possible harm.

What you can bring to the role:

• Rapport building skills are essential for working in our Club spaces, every guest is a loyal member or a potential new member, so every interaction is crucial.
• You’ll have a fantastic personality, engaging with our customers to give them an exceptional service.
• You’ll have great all-round drinks knowledge, and ideally experience with cocktails and/or wines.
• A creative flair is always welcome – we host regular cocktail competitions with our winning drinks being added to the menus.
• In our Club spaces you may be looking after high-profile people who value their privacy, so a degree of confidentiality is non-negotiable.
• If you have the desire to learn and progress then you can take part including the option to gain a Wine and Spirit Education Trust (WSET) qualification, and extensive bar training as part of our monthly learning calendar.

What The Ned can give you:

• Estimated yearly pay of £36,820 - £17.70 per hour including service.
• Dedicated Club School onboarding with exclusive learning and development opportunities and benefits.
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast.
• Exclusive rates at The Ned for staying and eating for you, your family and friends.
• Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping and cinema discounts.
• Your birthday off, after a year of service and more holiday after five years of service.
• Paid volunteer day.
• Refer a friend scheme.
• Regular social events, including an annual pool party.
• Employee assistance program – 24/7 advice and support.
• Reward and recognition initiatives.

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role.