At a Glance
- Tasks: Welcome guests with a smile and create memorable dining experiences.
- Company: Join The Ned, a vibrant hub of restaurants and clubs in London.
- Benefits: Enjoy competitive pay, free meals, discounts, and wellness perks.
- Other info: Opportunities for learning and growth in a diverse environment.
- Why this job: Be the first friendly face guests see and set the tone for their visit.
- Qualifications: A bright personality and a passion for hospitality are key.
The predicted salary is between 36820 - 36820 € per year.
Our Hosts are the team of smiling faces providing a warm welcome and getting our members and their guests settled in any of our 10 restaurants - each serving a unique style of cuisine from around the world. Each restaurant has its own distinct look, vibe, and menus to complement it, so you’ll be delivering the perfect service for your venue - whether that’s friendly and laid‑back, the super polished standards of fine dining, or anything in between. Building rapport with the guests is crucial for this role, as the first point of contact for the guest, you and your teammates will set the tone for the rest of the experience by providing an excellent welcome.
Reporting into the Senior Reception Manager and as a key part of our operations team you will:
- Be part of a team of hosts welcoming and settling our members and guests, setting the tone for the rest of the visit
- Handle requests and queries regarding reservations
- Build rapport with repeat guests over time, learning their preferences and what makes for an amazing experience
- Set our management and service teams up for success by providing key information about the guests to allow them to surprise and delight them with exceptional hospitality
What The Ned can give you:
- Estimated yearly pay of £36,820 - £17.70 per hour including service
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping and cinema discounts
- Your birthday off, after a year of service and more holiday after five years of service
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance program – 24/7 advice and support
- Reward and recognition initiatives
What you can bring to the role:
- As the smiling face that greets every member and guest to our restaurant spaces, you’ll have a bright personality and genuine warmth with a passion for outstanding hospitality
- Experience is advantageous, but not necessary for this role, so a can‑do attitude and a willingness to learn is all you need
- This can be a high‑pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable
- We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role.
Host employer: The Ned City of London Sales
At The Ned, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With competitive pay, complimentary meals, and exclusive discounts, our Hosts enjoy a rewarding experience while building meaningful relationships with guests in a dynamic environment. We are committed to employee growth through continuous learning opportunities and a strong focus on diversity, equity, and inclusion, making The Ned a fantastic place to develop your career in hospitality.
Contact Detail:
The Ned City of London Sales Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the vibe of The Ned! Each restaurant has its own unique style, so do a bit of research on them. When you walk in for your interview, show that you understand the different atmospheres and how you can contribute to each one.
✨Tip Number 2
Practice your warm welcome! As a Host, you'll be the first point of contact for guests. Think about how you can make that first impression count. A friendly smile and a genuine greeting can set the tone for an amazing experience.
✨Tip Number 3
Show off your people skills! Building rapport with guests is key, so think of examples from your past where you've made someone feel special. Whether it’s remembering a name or a favourite dish, these little touches matter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warmth and friendliness. Remember, as a Host, you’ll be the first point of contact for our guests, so make sure your application reflects that welcoming vibe.
Tailor Your Application:Make sure to tailor your application to The Ned and the Host role. Highlight any relevant experiences or skills that align with our values of outstanding hospitality. If you've had any experience in customer service, even if it’s informal, mention it! We love a can-do attitude and a willingness to learn.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. We want to understand your passion for hospitality without getting lost in lengthy paragraphs. A well-structured application will definitely catch our eye!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team. We can’t wait to hear from you!
How to prepare for a job interview at The Ned City of London Sales
✨Know the Venue
Before your interview, take some time to research The Ned and its unique restaurants. Familiarise yourself with the different cuisines and vibes each restaurant offers. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the company.
✨Show Your Personality
As a Host, your warm and friendly personality is key. During the interview, let your genuine enthusiasm for hospitality shine through. Share personal anecdotes that highlight your ability to connect with people and create a welcoming atmosphere.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, especially under pressure. Think of examples from past experiences where you successfully managed difficult guests or resolved conflicts. This will demonstrate your calm demeanour and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate diversity within the workplace. This shows your interest in being part of their community and your eagerness to learn and grow.
