Head House Porter

Our housekeeping team looks after our bedrooms, public areas including our restaurants and bars, our members areas, spa, and laundry and uniform facilities.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Head House Porter

About The Ned

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 248 hotel bedrooms.

Reporting into the housekeeping management team and as a key part of the food and beverage team you will

• Look after the upkeep of our whole building, from receiving and distributing deliveries to taking care of all work areas and storages
• Be a guardian of outstanding hospitality within your team, modelling behaviours, monitoring standards, and providing coaching and feedback where needed
• Being in top condition is non‑negotiable at The Ned, so your attention to detail in ensuring the highest standards of cleanliness in all guest and public areas is essential
• Be an integral part of the housekeeping team, so you’ll be working across all areas as needed to support and assist

Benefits

• Salary of £16.80/hour including service charge
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance programme – 24/7 advice and support
• Reward and recognition initiatives

Qualifications

• Previous experience of supervising or managing a team is beneficial, but experienced porters looking to take their next step are also welcome
• You will have strong leadership skills with the ability to motivate and develop a team
• Our guests expect the best, so attention to detail and staying organised are an absolute must
• This can be a high‑pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as a Head House Porter