At a Glance
- Tasks: Welcome guests with a friendly smile and create a home away from home experience.
- Company: Join The Ned, a vibrant hospitality hub in the heart of the City.
- Benefits: Earn £33,800 yearly, enjoy complimentary meals, and access exclusive discounts.
- Other info: Enjoy regular social events and excellent career development opportunities.
- Why this job: Be part of a dynamic team and make lasting memories for our guests.
- Qualifications: A passion for hospitality and a friendly, helpful attitude.
The predicted salary is between 16.25 - 16.25 £ per hour.
Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned’s Club, a private members’ space, gym and rooftop, alongside a public spa, ten restaurants and bars and 248 hotel bedrooms. Do you want to join one of the best places to work in hospitality?
What’s the role? Guest Relations Associate
Where will you be working? The front face of The Ned, our Front Office team is welcoming, warm, creating a true home away from home experience.
What will you be doing?
- Being a team player
- Being responsible for welcoming our guests in a friendly and helpful manner
- Shifts change on a weekly rota between an 8am start and 7pm finish
What can The Ned give you?
- Estimated yearly pay of £33,800 - £16.25 per hour including service
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
- Exciting learning and development programmes to help progress your career
- Exclusive rates at The Ned for staying and eating for you, your family and friends
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
- Your birthday off after a year of service and more holiday after five years of service
- Paid volunteer day
- Refer a friend scheme
- Regular social events, including an annual pool party
- Employee assistance program – 24/7 advice and support
- Reward and recognition initiatives
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role.
Guest Relations Associate employer: The Ned City of London Sales
The Ned is an exceptional employer located in the vibrant heart of the City, offering a unique blend of hospitality and community. With a strong focus on employee wellbeing, career development, and a diverse work culture, team members enjoy competitive pay, complimentary meals, and exclusive benefits that enhance both personal and professional growth. Join us to be part of a welcoming team that values inclusivity and celebrates achievements, making every day at The Ned a rewarding experience.
Contact Details:
The Ned City of London Sales Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Relations Associate
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ned City of London Sales. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ned City of London Sales
Don't be shy about reaching out to The Ned City of London Sales directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Relations Associate
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ned City of London Sales and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ned City of London Sales
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
