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- Tasks: Support the Vault Manager in overseeing operations and delivering exceptional guest experiences.
- Company: Join The Ned, a vibrant hospitality hub in the heart of London.
- Benefits: Earn up to £45,000, enjoy complimentary meals, and access exclusive discounts.
- Why this job: Be part of a dynamic team and shape unforgettable late-night experiences.
- Qualifications: Previous leadership experience and a passion for outstanding service are essential.
- Other info: Enjoy career growth opportunities and a supportive, diverse work environment.
The predicted salary is between 45000 - 45000 £ per year.
Ned’s Club Downstairs, The Vault, is a late-night cocktail lounge and club space in the original bank vault. As the Vault Assistant Manager, you will support the Vault Manager and the Ned's Club senior leadership team in overseeing the space, taking the reins whenever they aren’t on site and partnering on all commercial and strategic elements of running a successful business.
As a key part of the management team, you will:
- Support the Vault Manager in delivering all operational, commercial, experiential, and people performance.
- Contribute to and drive the late night lounge strategy to achieve our goals and build a long-term vision for the brand.
- Closely monitor financial performance, providing direction and making decisions to protect and drive profitability, including labour scheduling, expense control, sales forecasting, annual budgeting process and month end performance analysis.
- Ensure exceptional customer and member experience, being obsessive about details that can impact success.
- Hold the team accountable for performance as measured on the restaurant balanced scorecard.
- Ensure all regulatory compliance is maintained regarding health and safety and labour relations.
- Support with all people leadership tasks, including team recruitment, development, performance chats, and onboarding new starters.
Work shifts that start earliest at 4 pm and finish latest at 5 am.
What you can bring to the role:
- Previous leadership experience with a proven track record of delivering outstanding food, guest experiences, and people management.
- High standards are essential as our customers and guests expect the best.
- An organised and detailed manner is necessary for maintaining records for safety and audit standards.
- A commercial mindset is non-negotiable in all our leaders to support excellent financial performance and results.
- A calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential.
What can The Ned give you?
- Salary of up to £45,000 per year, including service charge.
- Every house membership at Soho House Ned’s Club incentive plan.
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
- Your birthday off after a year of service and more holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme – 24/7 advice and support.
- Reward and recognition initiatives.
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role.
Vault Assistant Manager in City of London employer: The Ned City of London Sales
Contact Detail:
The Ned City of London Sales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vault Assistant Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Vault Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research The Ned and its culture, and be ready to discuss how your experience aligns with their values. Show them you're not just another candidate, but someone who genuinely wants to contribute to their success.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show you were engaged and are truly interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining The Ned team and ready to dive into the vibrant atmosphere of the Vault.
We think you need these skills to ace Vault Assistant Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to making The Ned a fantastic place for our guests.
Tailor Your Experience: Make sure to highlight your previous leadership experience and any relevant skills that align with the Vault Assistant Manager role. We’re looking for specific examples of how you’ve delivered outstanding guest experiences and managed teams effectively.
Be Detail-Oriented: Since this role requires impeccable record-keeping and attention to detail, ensure your application is free from typos and errors. A well-organised application reflects the kind of meticulousness we value at The Ned.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Ned City of London Sales
✨Know Your Venue
Before the interview, make sure you’re familiar with Ned’s Club and The Vault. Understand its unique atmosphere, the type of clientele it attracts, and what sets it apart from other late-night venues. This knowledge will show your genuine interest and help you connect your experience to their specific environment.
✨Showcase Your Leadership Skills
As a potential Vault Assistant Manager, you’ll need to demonstrate your leadership abilities. Prepare examples of how you’ve successfully managed teams in high-pressure situations, maintained high standards, and delivered exceptional guest experiences. Be ready to discuss how you can contribute to the team’s performance and culture.
✨Understand Financial Performance
Since financial acumen is crucial for this role, brush up on key financial concepts relevant to hospitality management. Be prepared to discuss how you’ve previously monitored financial performance, managed budgets, or improved profitability. Showing that you can think commercially will set you apart.
✨Emphasise Customer Experience
The Vault thrives on providing an exceptional customer experience. Think of specific instances where you’ve gone above and beyond for guests. Highlight your attention to detail and how you ensure that every aspect of service meets high standards. This will resonate well with the interviewers who value customer satisfaction.