The NBS Group is seeking an experienced IT Service Improvement Manager to lead the evolution of our IT service management capabilities across Technology Services. You will drive continuous improvement, automation and operational excellence by developing and optimising service management platforms, processes and workflows.
You will lead a team of Service Improvement Analysts, driving opportunities to simplify processes, reduce manual effort and increase efficiency.
#J-18808-LjbffrIT Service Improvement Lead – Automation & Excellence in Newcastle upon Tyne employer: The NBS Group
The NBS Group is an exceptional employer that prioritises innovation and collaboration, making it an ideal place for professionals looking to advance their careers in IT service management. With a strong commitment to employee development, a supportive work culture, and a focus on operational excellence, you will have the opportunity to lead transformative initiatives while enjoying a dynamic and inclusive environment. Located in a vibrant area, the company offers unique advantages such as flexible working arrangements and access to cutting-edge technology, ensuring that you can thrive both personally and professionally.
