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- Tasks: Provide 2nd line support for SQL Server environments and troubleshoot issues.
- Company: Join Node4, a rapidly growing tech company with a diverse and talented workforce.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday plus your birthday off, and more!
- Why this job: Be part of a vibrant team that values passion, innovation, and trust while developing your career.
- Qualifications: Strong SQL Server Administration experience and troubleshooting skills are essential.
- Other info: Collaborate with skilled colleagues and participate in out-of-hours support for extra compensation.
The predicted salary is between 24000 - 42000 £ per year.
Join to apply for the Database Support Engineer role at The NAV | 365 People (TNP, a Node4 Company)
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Join to apply for the Database Support Engineer role at The NAV | 365 People (TNP, a Node4 Company)
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business –
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business – our people. We want you to grow, learn, and evolve alongside us.
So, whether you\’re just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About The Role
As a Database Engineer, you’ll play a hands-on role providing 2nd line support for SQL Server environments (2008–2022) in a fast-paced MSP setting. You’ll investigate and resolve issues, optimise performance, and support critical systems – all while continuing to develop your skills in cloud platforms, automation, and monitoring technologies.
You Will
- Support and manage SQL Server databases throughout the full lifecycle.
- Configure, maintain, and monitor SQL Servers to ensure performance, availability, and security
- Troubleshoot performance and reliability issues; manage backups, restores, and recovery models.
- Help improve internal processes through automation and documentation.
- Participate in an out-of-hours support rota (with additional compensation).
- Collaborate with highly skilled DBA colleagues to expand your knowledge and skill set.
What will you bring?
Essential Experience
- Strong experience in SQL Server Administration (on-premises, versions 2008–2022).
- Demonstrated ability to troubleshoot and support databases in a managed service environment.
- Solid understanding of T-SQL, stored procedures, views, indexes, and performance tuning.
- Experience with monitoring tools, high availability, and disaster recovery.
- A collaborative mindset with strong communication and customer service skills.
- Ability to juggle multiple tasks/projects and contribute to out-of-hours support when needed.
Desirable Skills
- Familiarity with ITIL-based service desk processes (incident/problem management).
- Exposure to Microsoft Azure (Azure SQL Database, Managed Instances, SQL IaaS).
- Scripting with PowerShell and experience using GitHub.
- Use of Power BI for reporting.
- Any knowledge of other database platforms such as Oracle, Couchbase, or MySQL is a plus.
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
TAKE A LOOK AT OUR STORY
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
IT Services and IT Consulting
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Database Support Engineer employer: The NAV | 365 People (TNP, a Node4 Company)
Contact Detail:
The NAV | 365 People (TNP, a Node4 Company) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database Support Engineer
✨Tip Number 1
Familiarise yourself with SQL Server versions 2008-2022, as this role specifically requires strong experience in these environments. Brush up on your troubleshooting skills and be ready to discuss real-life scenarios where you've resolved database issues.
✨Tip Number 2
Since the role involves collaboration with DBA colleagues, practice articulating your thoughts clearly and concisely. Prepare examples of how you've worked in a team setting, especially in high-pressure situations, to demonstrate your collaborative mindset.
✨Tip Number 3
Get comfortable with monitoring tools and performance tuning techniques. Being able to discuss specific tools you've used and how they improved database performance will show your proactive approach to database management.
✨Tip Number 4
If you have any experience with cloud platforms like Microsoft Azure or scripting with PowerShell, make sure to highlight that. Even if it's not extensive, showing a willingness to learn and adapt to new technologies can set you apart from other candidates.
We think you need these skills to ace Database Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL Server Administration, T-SQL, and any relevant troubleshooting skills. Use keywords from the job description to demonstrate that you meet the essential requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Database Support Engineer role at Node4. Mention specific experiences that align with their needs, such as your familiarity with high availability and disaster recovery processes.
Showcase Relevant Skills: Emphasise your collaborative mindset and customer service skills in your application. Provide examples of how you've successfully managed multiple tasks or projects in previous roles, especially in a managed service environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a technical role.
How to prepare for a job interview at The NAV | 365 People (TNP, a Node4 Company)
✨Showcase Your SQL Expertise
Make sure to highlight your strong experience with SQL Server Administration, especially versions 2008-2022. Be prepared to discuss specific troubleshooting scenarios you've encountered and how you resolved them.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled performance and reliability issues in the past. Discuss your approach to managing backups, restores, and recovery models, as this will show your hands-on experience in a managed service environment.
✨Emphasise Collaboration and Communication
Node4 values a collaborative mindset, so be ready to talk about your experiences working with teams. Share instances where your communication skills helped resolve issues or improve processes, particularly in high-pressure situations.
✨Familiarity with Tools and Technologies
If you have experience with monitoring tools, ITIL-based service desk processes, or cloud platforms like Microsoft Azure, make sure to mention these. This knowledge can set you apart from other candidates and show your commitment to continuous learning.
