Operations Administrator in London

As an Operations Administrator, you will provide essential administrative and office‑based operational support to the TNC Europe team, ensuring the smooth day‑to‑day functioning of the London office and consistent administrative support to Europe‑based staff. The role focuses on coordination, implementation, and on‑site support, operating within established policies, procedures, and guidance. You will work closely with the Operations Manager, Europe Region, and other colleagues to support operational activities, maintain accurate records, and deliver reliable administrative services that enable teams to work effectively. Reporting to the Operations Manager, Europe Region, the position will be based in London, United Kingdom, and requires an on‑site presence in the London office at least three (3) days per week. As the London office does not have a dedicated reception function, this role will provide day‑to‑day on‑site administrative and coordination support for staff and visitors.

Essential Functions:

• The Operations Administrator provides administrative, office coordination, and operational support services to the Europe-based staff.
• Based on site, the role acts as a local administrative point of contact for UK‑based staff, visitors, and service providers, supporting the practical running of the office in line with established processes and guidance.
• The Operations Administrator supports a range of routine and recurring administrative activities, including finance and procurement administration, information systems coordination, record‑keeping, and event support.
• They work within defined procedures, escalating non‑routine issues, risks, or exceptions to the Operations Manager as appropriate.
• The role applies established processes, templates, and systems to maintain accurate records, prepare standard reports, track transactions, and ensure administrative tasks are delivered on time.
• The Operations Administrator supports coordination across teams by sharing information, following up on actions, and assisting colleagues in navigating administrative requirements.

Responsibilities and Scope:

• Carry out assigned administrative and office‑based tasks independently in line with clearly defined policies, procedures, and instructions, escalating complex, non‑routine, or high‑risk matters to the Operations Manager as appropriate.
• Support facilities and office services in London, including coordinating building access, office supplies, meeting room readiness, and vendor requests in line with agreed processes.
• Assist with routine logistics, procurement administration, and facilities coordination for London and, where needed, other Europe locations.
• Support onboarding activities for Europe-based staff by coordinating access, workspace readiness, organizing orientation sessions and preparing necessary materials under guidance from the Operations Manager.
• Implement and maintain accurate records of operational activities, including inventory control, filing systems (both physical and digital), to ensure easy access and retrieval of documents.
• Provide administrative support for internal meetings and events taking place in London including room setup, logistics coordination, and basic on‑site assistance.
• Perform finance‑related administrative tasks, including raising purchase requests, processing invoices, tracking expenses, and flagging discrepancies for review.
• Serve as a team member for assigned projects; providing support, such as research or implementation as assigned by management under coordination of all projects with several variables, working within a defined timeline and budget.
• Complete other duties within the scope of the role as assigned by supervisor.

What You’ll Bring:

• Bachelor’s degree and 2 years related experience or equivalent combination.
• Fluency in English. Knowledge of other languages is advantageous.
• Experience coordinating administrative processes.
• Experience generating reports and interpreting data.
• Experience in business writing, editing, and proofreading.
• Experience organizing time and managing diverse activities to meet deadlines.
• Experience working across teams and communicating with a wide range of stakeholders.

Desired Qualifications:

• Multi-lingual skills and multi-cultural or cross-cultural experiences are appreciated.
• Ability to analyze information for the purpose of coordinating and planning activities and solving problems.
• Ability to use existing technology to achieve desired results.
• Excellent customer service skills and focus.
• Experience interpreting guidelines to achieve desired results.
• Knowledge of current trends in specific field.
• Strong organization skills, accuracy, and attention to detail.

Who We Are:

The Nature Conservancy’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC.

One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant’s unique experience. Please apply – we’d love to hear from you.

What We Bring:

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! TNC offers competitive and comprehensive benefits packages tailored to the individual countries where we work. These may include health care benefits, retirement benefits, parental leave, paid time off, life insurance, and disability coverage as well as an employee assistance program and other life and well-being benefits.

We’re proud to offer a flexible work environment that supports the health and well-being of the people we employ.

Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.

Employees must submit their application by logging into Workday and applying via the Jobs Hub.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law. The successful applicant must meet the requirements of The Nature Conservancy's background screening process.

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.