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- Tasks: Join our team as an Administrative Assistant, supporting patients and managing appointments.
- Company: The Natural Doctor clinic is a pioneer in breast thermography on Harley Street.
- Benefits: Enjoy flexible working hours, generous bonuses, and extra holidays during Christmas.
- Why this job: Make a real difference in people's lives while working in a supportive, fast-paced environment.
- Qualifications: Must have 2 years in customer service and 1 year in a medical setting; strong communication skills required.
- Other info: Training provided to become a full breast scan technician.
The predicted salary is between 15000 - 35000 £ per year.
The Natural Doctor clinic on Harley Street is offering an exciting Breast Thermography Scan Technician/Administrative Assistant vacancy for a professional with an interest in natural medicine! (3 days per week)
Do you have:
- Interest in health and natural medicine?
- Excellent admin skills?
- A caring personality?
- Passion in working in a fast-paced environment?
- Experience working in a medical environment?
We are looking for a customer-focused and goal-orientated individual to join our patient support team. We are looking for a driven individual who can work well under pressure, and be personable with clients. We are pioneers in breast thermography and we will provide training to become a full breast scan technician. Good telephone manner is essential. Fluent written and spoken English is important to us.
The post also involves full patient support ranging from answering telephone and email queries to ordering and supplying clients with supplements/prescriptions. If you are looking for a job that makes you wake up every morning because you feel you are making a difference to people's lives, we may be the team for you.
Key responsibilities:
- Breast thermography scanning
- Patient support (answering emails, and phone calls)
- Booking appointments
- Updating patient files
- Passing on patient queries to the doctor
- Ordering medication/supplements
- Stock check
- Assisting practice manager
You MUST have the following skills/experience:
- You should be a motivated self-starter, a quick learner, and someone who isn’t afraid of a challenge
- A minimum of 2 years experience in customer-facing roles
- A minimum of 1 year experience working in a medical environment
- Excellent verbal and written communication with first-rate attention to detail
- Clerical and administrative experience using computers including a working knowledge of simple database applications, word, excel, and email. Good typing speed.
- Post-secondary education will be advantageous
- A focus on good problem-solving skills
- Excellent organisational skills
Salary - 25,000 pro-rata
Working hours: Mon-Wednesday 8.30/9-5.30
Generous monthly bonus after passing the probation period (based on the clinic's performance)
Paid overtime hours
Extra holidays over Christmas holidays when the clinic is closed
Administrative Assistant (Greater London) employer: The Natural Doctor Ltd.
Contact Detail:
The Natural Doctor Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant (Greater London)
✨Tip Number 1
Familiarise yourself with the principles of natural medicine and breast thermography. Showing genuine interest and knowledge in these areas during your interactions can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've successfully handled client queries or complaints in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Practice your telephone manner before any interviews. Since good communication is essential, consider role-playing common scenarios you might encounter when answering patient calls.
✨Tip Number 4
Research the Natural Doctor clinic and its services thoroughly. Being able to discuss their approach and values during your conversation will show that you're not just looking for any job, but are genuinely interested in being part of their team.
We think you need these skills to ace Administrative Assistant (Greater London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer-facing roles and any administrative skills. Emphasise your time spent in a medical environment, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for natural medicine and your caring personality. Mention specific examples of how you've excelled in fast-paced environments and your commitment to patient support.
Highlight Communication Skills: Since excellent verbal and written communication is essential, ensure you demonstrate these skills in your application. Use clear and concise language, and check for any grammatical errors before submitting.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully solved problems in previous roles. This will show your potential employer that you can handle challenges effectively in a busy clinic setting.
How to prepare for a job interview at The Natural Doctor Ltd.
✨Show Your Passion for Natural Medicine
Make sure to express your genuine interest in health and natural medicine during the interview. Share any relevant experiences or knowledge you have, as this will demonstrate your alignment with the clinic's values and mission.
✨Highlight Your Administrative Skills
Prepare examples of your previous administrative experience, particularly in a medical environment. Discuss your proficiency with tools like Word, Excel, and any database applications, as well as your attention to detail and organisational skills.
✨Demonstrate Your Customer Service Skills
Since the role involves significant patient support, be ready to discuss how you've successfully handled customer interactions in the past. Emphasise your ability to remain calm under pressure and your caring personality when dealing with clients.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the clinic and the role. This shows your enthusiasm and helps you understand if the position is the right fit for you. Consider asking about the training process for breast thermography scanning or the team culture.
