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- Tasks: Lead a vibrant bar team, ensuring outstanding customer experiences and smooth operations.
- Company: Join The National, one of the city's busiest and most energetic bar/nightclubs.
- Benefits: Enjoy 20% off food, up to 29 days holiday, and diverse training opportunities.
- Why this job: Elevate your hospitality career in a fast-paced, exciting nightlife environment.
- Qualifications: Previous supervisory experience in a busy venue and strong leadership skills required.
- Other info: Participate in fun team events and enjoy structured learning for career growth.
The predicted salary is between 25000 - 35000 £ per year.
Are you ready to take your hospitality career to the next level? We are on the lookout for an experienced, hands-on supervisor to join our energetic team at one of the city centre’s busiest and most vibrant bar/nightclubs. If you are passionate about great service, thrive in a fast-paced environment, and love the buzz of nightlife, we want to hear from you!
Position: Full-time
Rate of pay: £13.70 per hour, plus discretionary bonus scheme
Hours: Day, evening and weekend availability required
The successful candidate will have demonstrated previous supervisory experience (preferably at least 2 years) in a similar busy City Centre Bar/Restaurant environment, be able to lead and motivate a team, be customer focused and target driven. They will have experience supervising both bar and waiting staff and be able to implement initiatives to increase revenue. Ideally, the successful candidate will also have a working knowledge of food and drink stocktakes.
What you’ll do:
- Support the rest of the management team with day-to-day operations, ensuring smooth service during peak hours
- Lead and motivate the bar team to deliver outstanding customer experiences
- Handle customer queries and resolve issues promptly and professionally
- Maintain high standards of cleanliness, safety, and compliance at all times
- Assist with stock control, ordering, and cash handling
- Be a visible, active presence on the floor—leading by example
- Help manage staff training and development
- Support the management team in achieving business goals and maintaining a positive working environment
- Ensure compliance with health and safety regulations, as well as company policies
The Ideal Candidate:
- Proven experience in a similar supervisory role in a similar busy venue (1 year minimum)
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills and a customer-focused approach
- Ability to work efficiently under pressure and handle busy periods
- Knowledge of health and safety regulations and food hygiene standards
- Flexible and adaptable to the needs of the business
- Experience with POS systems and cash handling
- A genuine passion for delivering excellent customer experiences
The National offers staff:
- Company discount offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, The National, and The Cloth Ear
- Up to 29 days holiday pro rata
- Structured learning and development plans through our online CPL training programme
- Diverse training opportunities including NVQs, WSET, First Aid, Mental Health Awareness, etc.
- Team bonding events such as our summer BBQ, Winter Raffle, seasonal parties, trips, and award ceremonies
The National reserves the right to apply enhanced shortlisting criteria. The National is an equal opportunities employer.
Supervisor - The National in Belfast employer: The National
Contact Detail:
The National Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - The National in Belfast
✨Tip Number 1
Get to know the venue! Before your interview, pop by The National and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Network like a pro! Chat with current or former staff if you can. They might share insider tips about what the management values most, which could give you an edge during your interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've motivated teams in the past. Highlighting your experience in busy environments will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our vibrant team at The National.
We think you need these skills to ace Supervisor - The National in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely love providing great service and thrive in a lively environment.
Highlight Relevant Experience: Make sure to showcase your previous supervisory experience clearly. We’re looking for someone who has led teams in busy venues, so mention specific examples of how you’ve motivated staff and handled peak times.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The National
✨Know the Venue Inside Out
Before your interview, make sure you research The National thoroughly. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
Prepare examples from your previous supervisory roles where you successfully led a team or resolved conflicts. Highlight how you motivated staff during busy periods and maintained high service standards. This will demonstrate that you have the hands-on experience they’re looking for.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure a great experience for guests. This is crucial in a vibrant bar/nightclub setting, so make it clear that you understand the importance of customer satisfaction.
✨Understand Health and Safety Regulations
Brush up on health and safety regulations relevant to the hospitality industry. Be prepared to discuss how you’ve implemented these in past roles, especially regarding cleanliness and compliance. This knowledge will reassure them that you can maintain a safe environment for both staff and customers.