At a Glance
- Tasks: Support young people's wellbeing and development through music, ensuring a safe and nurturing environment.
- Company: Join the National Youth Orchestra, the UK's leading organisation for orchestral music and youth development.
- Benefits: Enjoy hybrid working, health cash plan, discounts, and a supportive team culture.
- Other info: Dynamic role with opportunities for creativity and collaboration in a vibrant office near Holborn.
- Why this job: Make a real difference in teenagers' lives while sharing your passion for music.
- Qualifications: Strong team management skills and experience in pastoral care or youth support.
The predicted salary is between 30000 - 40000 £ per year.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Manager to deliver outstanding pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music.
You will manage the year-round processes, people and routines that enable consistent safeguarding and welfare practice, champion NYO’s ethos and help young people thrive on every project. You will also be a visible and responsive point of contact for young people and staff during NYO activity, during residential courses and non-residential and online delivery. You will line manage the Youth Support Co-ordinator and manage the freelance Support Team workforce.
Working closely with colleagues across the Programmes team, you will ensure that pastoral needs are embedded into project planning, risk assessment, delivery and debrief processes. The ideal candidate will combine strong team management skills with a rigorous approach to administration. You will be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and co-ordinating practical logistics in a busy residential environment.
At NYO, you’ll join a values-led, mission-driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music. Our offices near Holborn in central London are a lively base for collaboration and creativity.
NYO offers hybrid working, health cash plan, a cycle-to-work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. Most NYO projects take place during school holidays or at weekends, and the postholder will be expected to attend the majority of residential activities. The role will include some weekend and statutory holiday working, for which a TOIL policy is in place. Outside project periods, the core office days are Tuesday and Wednesday.
Visit our website to find out more and apply.
Deadline for applications: 10am, Monday 29 June 2026
First round interviews: Monday 6 July 2026
Support and Development Co-ordinator employer: The National Youth Orchestra
The National Youth Orchestra is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where staff are passionate about empowering young people through music. Located in the vibrant heart of central London, our team enjoys a collaborative culture, hybrid working options, and a range of benefits including a health cash plan and discounts on retail and entertainment. Join us to make a meaningful impact while growing professionally in a values-driven organisation that prioritises the wellbeing and development of both its staff and the young musicians we serve.
Contact Details:
The National Youth Orchestra Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support and Development Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the music and youth development sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for music and youth development during interviews. Share personal stories or experiences that highlight your commitment to supporting young people. This will help you stand out as someone who truly cares about the mission of the National Youth Orchestra.
✨Tip Number 3
Prepare thoughtful questions for your interviewers. Ask about their experiences working with young people or how they ensure a supportive environment during projects. This shows you're genuinely interested in the role and the organisation's ethos.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the NYO team and contributing to our mission of empowering young musicians.
We think you need these skills to ace Support and Development Co-ordinator
Some tips for your application 🫡
Show Your Passion for Music:When writing your application, let your love for orchestral music shine through! We want to see how you connect with the mission of NYO and how you can contribute to supporting young people's development through music.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Remember, we’re looking for someone who can manage processes efficiently!
Tailor Your Application:Make sure to customise your application to fit the role of Youth Support Manager. Use the job description as a guide to showcase how your background aligns with the responsibilities and values of NYO. We love seeing candidates who take the time to do this!
Check Your Details:Before hitting send, double-check your application for any typos or errors. A polished application shows us that you pay attention to detail, which is super important in this role. And don’t forget to apply through our website!
How to prepare for a job interview at The National Youth Orchestra
✨Know Your Stuff
Make sure you understand the National Youth Orchestra's mission and values. Familiarise yourself with their programmes and how they support young people's development through music. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your People Skills
As a Support and Development Co-ordinator, you'll be working closely with teenagers and their families. Prepare examples of how you've successfully managed sensitive conversations or provided support in challenging situations. Highlight your ability to listen and respond effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about potential challenges you might face in this role, such as safeguarding issues or logistical hurdles during residential activities, and prepare your responses.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the team dynamics, how they measure success in supporting young people, or what a typical day looks like. This shows your enthusiasm and helps you gauge if the role is right for you.
