At a Glance
- Tasks: Support young people's wellbeing and development through music, ensuring their safety and happiness.
- Company: Join the National Youth Orchestra, a leading organisation for teenage orchestral music.
- Benefits: Hybrid working, health cash plan, discounts, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and collaboration in a creative setting.
- Why this job: Make a real difference in young people's lives while working with passionate music lovers.
- Qualifications: Strong team management skills and experience in handling sensitive conversations.
The predicted salary is between 30000 - 40000 £ per year.
The National Youth Orchestra is the UK's leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers' confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Manager to deliver outstanding pastoral care and safeguarding across NYO's national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. This is an exciting opportunity to play a key role in supporting young people's wellbeing and development through music.
You will manage the year-round processes, people and routines that enable consistent safeguarding and welfare practice, champion NYO's ethos and help young people thrive on every project. You will also be a visible and responsive point of contact for young people and staff during NYO activity, during residential courses and non-residential and online delivery.
You will line manage the Youth Support Co-ordinator and manage the freelance Support Team workforce. Working closely with colleagues across the Programmes team, you will ensure that pastoral needs are embedded into project planning, risk assessment, delivery and debrief processes.
The ideal candidate will combine strong team management skills with a rigorous approach to administration. You will be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and co-ordinating practical logistics in a busy residential environment. You will also be a visible and responsive point of contact for young people and staff during NYO residentials and other activity.
At NYO, you'll join a values-led, mission-driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music.
Our offices near Holborn in central London are a lively base for collaboration and creativity. NYO offers hybrid working, health cash plan, a cycle-to-work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. Most NYO projects take place during school holidays or at weekends, and the postholder will be expected to attend the majority of residential activities. The role will include some weekend and statutory holiday working, for which a TOIL policy is in place. Outside project periods, the core office days are Tuesday and Wednesday.
Visit our website to find out more and apply.
Deadline for applications: 10am, Monday 29 June 2026
First round interviews: Monday 6 July 2026
Planning Support Coordinator employer: The National Youth Orchestra
The National Youth Orchestra is an exceptional employer, dedicated to fostering a supportive and collaborative work environment that champions the development of young people through music. With a values-led culture, employees benefit from hybrid working arrangements, comprehensive health plans, and opportunities for personal growth while making a meaningful impact in the lives of teenagers. Located in vibrant central London, our team enjoys a lively atmosphere that encourages creativity and connection, making it an ideal place for those passionate about orchestral music and youth development.
Contact Details:
The National Youth Orchestra Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Planning Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the orchestral music scene or youth support sectors. Attend events, join online forums, and connect with NYO staff on LinkedIn. You never know who might give you a heads-up about opportunities!
✨Tip Number 2
Show your passion for youth development and music during interviews. Share personal stories or experiences that highlight your commitment to helping young people thrive. This will resonate with the values of NYO and make you stand out!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle sensitive situations with teenagers and their parents. Practising your responses can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the NYO team. Good luck!
We think you need these skills to ace Planning Support Coordinator
Some tips for your application 🫡
Show Your Passion for Music:When writing your application, let your love for orchestral music shine through! We want to see how you connect with the mission of the National Youth Orchestra and how you can contribute to supporting young people's development through music.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Use bullet points if it helps to organise your thoughts!
Tailor Your Application:Make sure to customise your application for the Youth Support Manager role. We’re looking for specific examples of your team management skills and experience in pastoral care, so don’t be shy about showcasing those!
Check Your Details:Before hitting send, double-check your application for any typos or errors. We want to see your best work, so take a moment to ensure everything is polished. And remember, apply through our website for the best chance!
How to prepare for a job interview at The National Youth Orchestra
✨Know the Organisation
Before your interview, take some time to really understand the National Youth Orchestra's mission and values. Familiarise yourself with their programmes and how they support young people's development through music. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Experience
Be ready to discuss your past experiences in pastoral care and team management. Think of specific examples where you've successfully handled sensitive situations or supported young people. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage real-life scenarios involving teenagers and their parents. Prepare by thinking about potential challenges you might face in this role and how you would address them. This could include safeguarding issues or logistical challenges during residential activities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about the team dynamics, how they measure success in their programmes, or what a typical day looks like for the Youth Support Manager. It shows your enthusiasm and helps you gauge if the role is the right fit for you.
