At a Glance
- Tasks: Support young people’s wellbeing and development through music, ensuring their happiness and security.
- Company: Join the National Youth Orchestra, a leading organisation in orchestral music for youth.
- Benefits: Enjoy hybrid working, health cash plan, discounts, and a supportive team environment.
- Other info: Dynamic role with opportunities for creativity and collaboration in a vibrant London office.
- Why this job: Make a real difference in teenagers' lives while fostering their confidence and skills through music.
- Qualifications: Strong team management skills and experience in handling sensitive conversations with young people.
The predicted salary is between 30000 - 40000 £ per year.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Manager to deliver outstanding pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music.
You will manage the year-round processes, people and routines that enable consistent safeguarding and welfare practice, champion NYO’s ethos and help young people thrive on every project. You will also be a visible and responsive point of contact for young people and staff during NYO activity, during residential courses and non-residential and online delivery. You will line manage the Youth Support Co-ordinator and manage the freelance Support Team workforce.
Working closely with colleagues across the Programmes team, you will ensure that pastoral needs are embedded into project planning, risk assessment, delivery and debrief processes. The ideal candidate will combine strong team management skills with a rigorous approach to administration. You will be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and co-ordinating practical logistics in a busy residential environment.
At NYO, you’ll join a values-led, mission-driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music. Our offices near Holborn in central London are a lively base for collaboration and creativity.
NYO offers hybrid working, health cash plan, a cycle-to-work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. Most NYO projects take place during school holidays or at weekends, and the postholder will be expected to attend the majority of residential activities. The role will include some weekend and statutory holiday working, for which a TOIL policy is in place. Outside project periods, the core office days are Tuesday and Wednesday.
Visit our website to find out more and apply.
Deadline for applications: 10am, Monday 29 June 2026
First round interviews: Monday 6 July 2026
Youth Support Manager in London employer: The National Youth Orchestra
The National Youth Orchestra is an exceptional employer, dedicated to fostering a supportive and collaborative work environment that prioritises the wellbeing and development of young people through music. With a values-led culture, employees benefit from hybrid working options, a health cash plan, and various discounts, all while being part of a mission-driven team based in vibrant central London. This role not only offers the chance to make a meaningful impact on teenagers' lives but also provides opportunities for professional growth within a passionate community.
Contact Details:
The National Youth Orchestra Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Youth Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the music and youth support sectors. Attend events, join online forums, and connect with NYO staff on LinkedIn. You never know who might give you a heads-up about opportunities or even refer you directly!
✨Tip Number 2
Show your passion for youth development and music during interviews. Share personal stories or experiences that highlight your commitment to supporting young people. This will help you stand out as someone who truly aligns with NYO’s mission.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle sensitive situations with teenagers and their families. Practise your responses so you can demonstrate your strong team management skills and pastoral care approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the NYO family. Get your application in before the deadline!
We think you need these skills to ace Youth Support Manager in London
Some tips for your application 🫡
Show Your Passion for Music:When writing your application, let your love for orchestral music shine through! We want to see how you connect with the mission of NYO and how you believe music can impact young people's lives.
Highlight Your Experience with Young People:Make sure to include any relevant experience you have working with teenagers. We’re looking for someone who can relate to them and support their wellbeing, so share those stories that showcase your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at The National Youth Orchestra
✨Know Your Stuff
Make sure you understand the National Youth Orchestra's mission and values. Familiarise yourself with their programmes and how they support young people's development through music. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your People Skills
As a Youth Support Manager, you'll be working closely with teenagers and their families. Prepare examples of how you've successfully managed sensitive conversations or resolved conflicts in the past. Highlight your ability to create a safe and supportive environment for young people.
✨Demonstrate Team Management Experience
Be ready to discuss your experience in managing teams, especially in busy environments. Share specific instances where you've led a team effectively, ensuring everyone feels valued and supported. This will illustrate your capability to manage the Youth Support Co-ordinator and freelance Support Team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This could include inquiries about their approach to safeguarding or how they measure the impact of their programmes. Asking thoughtful questions shows your enthusiasm and helps you assess if the role is the right fit for you.
