Service Manager

Service Manager

Cardiff Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Parent Advocacy Team and develop projects across Gwent, Cardiff, and the Vale of Glamorgan.
  • Company: NYAS is a national children's charity dedicated to supporting children and families in Wales and England.
  • Benefits: Enjoy agile working options, professional development opportunities, and staff wellbeing initiatives.
  • Why this job: Make a real impact on children's lives while working in a supportive and empowering environment.
  • Qualifications: Experience in social care, staff supervision, and a relevant professional qualification are required.
  • Other info: Candidates will undergo an enhanced DBS check and must comply with safeguarding policies.

The predicted salary is between 36000 - 60000 £ per year.

Interview date: 11th April

The role is based at our Cardiff Office with agile working or home-based depending on location.

Do you want to make a difference to children and families in Wales? Do you believe every family has the right to access support when needed? Are you a strategic leader looking for an exciting opportunity?

NYAS is a leading national childrens charity; delivering services across Wa…

Service Manager employer: The National Youth Advocacy Service

At NYAS, we are dedicated to making a meaningful impact in the lives of children and families across Wales, and our Cardiff office embodies this mission with a supportive and dynamic work culture. As a Service Manager, you will benefit from flexible working arrangements, comprehensive professional development opportunities, and a strong emphasis on staff wellbeing, all while leading a passionate team committed to advocacy and empowerment. Join us in creating positive change and ensuring that every family's voice is heard and valued.
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Contact Detail:

The National Youth Advocacy Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Familiarize yourself with NYAS's mission and values. Understanding their commitment to empowering children and families will help you align your responses during the interview, showcasing your passion for making a difference.

✨Tip Number 2

Prepare specific examples from your past experience that demonstrate your leadership skills and ability to manage teams effectively. Highlight instances where you've driven positive change in social care settings.

✨Tip Number 3

Research the local authorities and key stakeholders in Gwent, Cardiff, and the Vale of Glamorgan. Being knowledgeable about these partnerships will show your proactive approach and readiness to build strong relationships.

✨Tip Number 4

Practice your communication skills, both verbal and written. Since the role requires effective communication with a wide range of people, being able to articulate your thoughts clearly will be crucial during the interview process.

We think you need these skills to ace Service Manager

Leadership Skills
Experience in Social Care
Team Management
Advocacy Skills
Strong Communication Skills
Written Communication Skills
Partnership Building
Project Management
Empowerment of Families
Understanding of Safeguarding Policies
Professional Qualification in Relevant Field
Ability to Drive Positive Change
Supervision of Staff/Volunteers
Commitment to Continuous Professional Development

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Manager position. Make sure you grasp the importance of advocacy for children and families in Wales.

Use Specific Examples: In your application, provide specific examples from your past experiences that demonstrate how you meet the criteria outlined in the person specification. Highlight your experience in social care and your ability to lead a team.

Show Your Passion: Express your commitment to empowering children and families. Share why you are passionate about this role and how you can contribute to making a positive impact in the community.

Proofread Your Application: Before submitting, ensure your application is free of spelling and grammatical errors. A well-written application reflects your communication skills and attention to detail, which are crucial for this role.

How to prepare for a job interview at The National Youth Advocacy Service

✨Show Your Passion for Advocacy

Make sure to express your genuine passion for advocating for children and families. Share specific examples from your past experiences that highlight your commitment to empowering vulnerable groups.

✨Demonstrate Leadership Skills

As a Service Manager, you'll need to showcase your leadership abilities. Prepare to discuss your experience in supervising staff or volunteers, and how you've successfully led teams to achieve positive outcomes.

✨Communicate Clearly and Effectively

Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. Be ready to provide examples of how you've communicated with diverse stakeholders in previous roles.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in social care settings. Think about challenges you've faced in the past and how you navigated them, particularly in relation to safeguarding and child protection.

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