Compliance Manager in Birkenhead

Make a difference. Protect children's rights. Strengthen trust. NYAS (National Youth Advocacy Service) exists to ensure children, young people, and vulnerable adults have a voice. Every day, our work changes lives. We are now seeking a full time (35 hours a week) Compliance Manager to play a critical role in safeguarding the organisation, supporting ethical decision making, and enabling us to deliver the highest standards of service. This is a senior and influential position ideal for someone who combines meticulous attention to detail with a deep passion for governance, integrity, and doing what's right. If you want your work to have genuine social impact, this is the role for you.

About the role

As our Compliance Manager, you will lead and embed a proactive, prevention focused approach to compliance, governance, and ethical risk management across NYAS. The role can be homebased depending on location, but monthly travel to NYAS offices will be required. You will:

• Develop and maintain organisational compliance frameworks, policies, and controls.
• Provide clear, accessible guidance to staff at all levels, building awareness and capability across the charity.
• Oversee compliance monitoring, reporting, and follow-up, ensuring transparency and timely action.
• Lead key areas including data protection, data breach response, DPIAs, SARs, and staff privacy training.
• Support business continuity, operational resilience, and assurance standards (ISO 9001, ISO 27001, PCI DSS).
• Oversee corporate insurance processes and maintain strong relationships with insurers.
• Lead effective complaints governance, ensuring issues are managed fairly, consistently, and in line with regulation.
• Mentor and support colleagues, encouraging a culture of learning and continuous improvement.

This role is essential in protecting NYAS, strengthening public trust, and ensuring that everything we do is safe, accountable, and ethically grounded.

About you

You will bring:

• Strong experience in compliance, governance, and/or data protection roles.
• A solid understanding of UK GDPR and data protection requirements.
• Exceptional attention to detail and the ability to interpret complex legislation clearly.
• Skilled investigatory, analytical, and problem-solving capabilities.
• Ability to work confidently with senior leaders and influence cultural change.
• Experience with standards such as ISO 9001 / ISO 27001 (desirable but not essential).
• Passion for the mission of NYAS advocating for children's rights and strengthening organisational integrity.

Why NYAS?

At NYAS, you'll join a passionate, supportive team working toward an important cause. We are committed to helping you succeed and are proud to offer:

• Purpose with impact: Your work directly strengthens protections and outcomes for children and young people.
• Flexible & hybrid working: Work from home, the Birkenhead office, or a blend that suits you. Some travel to other NYAS offices and external meetings is required.
• Supportive culture: Collaborate with colleagues who share your commitment to fairness, transparency, and safeguarding.
• Development: We invest in our people with training, support, and opportunities to grow.

We welcome every voice. NYAS is proudly committed to equality, diversity, and inclusion. We value the unique experiences and perspectives that every individual brings. We actively welcome applications from people of all backgrounds, including those with lived experience of the care system, minoritised ethnic groups, disabled applicants, LGBTQ applicants, and anyone who can help us broaden our thinking and deepen our impact. We are a Disability Confident Employer, and we will make reasonable adjustments at any stage of the recruitment process.

Ready to make a difference? If you are motivated by purpose, take pride in high quality governance, and want to help shape a resilient, ethical charity that protects children's voices and rights, we would love to hear from you. Apply today and help us continue making a lasting impact. Interviews will be held on 21st and 22nd April 2026. Please indicate if you have a preference in your application.