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- Tasks: Welcome visitors, answer questions, and assist with shopping at the National Trust shop.
- Company: Join the National Trust, dedicated to preserving nature and heritage for everyone.
- Benefits: Enjoy flexible hours, substantial pension, free entry to National Trust sites, and various discounts.
- Why this job: Be part of a supportive team, learn new skills, and contribute to a meaningful cause.
- Qualifications: Great service focus, team player, adaptable, and eager to learn.
- Other info: Attend our recruitment day on January 11th to meet the team and learn more!
Retail Team Member – Shrewsbury Summary Weâre looking for a Retail Team Member to welcome visitors to the National Trust shop at Attingham Park to answer their questions and help them make the most of their day. Salary: ÂŁ11.50 per hour Duration: Fixed Term Contract until 4th January 2026 Hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but weâre looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. Weâd give you as much notice of this as possible. Flexible hours, weekend and bank holiday working required as part of the role. Provisional interview date: Wednesday 22nd and Thursday 23rd January 2025 For this role, youâll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. Attingham will be holding a recruitment information day on Saturday 11th January â come along to find out more about this vacancy and meet the team. Please look out for updates on the Attingham website and social media for further details. What it’s like to work here Working alongside the Retail Manager, Team Leader and another two team members with the support of a large number of volunteers, you will work across both the main shop and the soon to open garden and plant sales shop which is new for 2025. To find out more about what itâs like to work within âRetailâ at the National Trust, click here to watch our video. What you’ll be doing As a member of the retail team, youâll be offering visitors help and advice with their shopping. Youâll have high standards of presentation in the shop while providing excellent service to all customers. Youâll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised. Who we’re looking for Weâd love to hear from you if youâre:? Focused on giving great service to everyone you meet A team player, but also happy to work on your own initiative Well-organised and adaptable Willing to learn new skills. The package The National Trust has the motto âFor everyone, for everâ at its heart. Weâre working hard to create an inclusive culture, where everyone feels they belong. Itâs important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say weâre for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria Flexible working whenever possible Employee assistance programme Free parking at most locations Independent financial advice Click here to find out more about the benefits we offer to support you.
Retail Team Member - Shrewsbury employer: The National Trust
Contact Detail:
The National Trust Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Retail Team Member - Shrewsbury
â¨Tip Number 1
Make sure to attend the recruitment information day on Saturday, 11th January. This is a great opportunity to meet the team and learn more about the role, which can help you stand out during the online assessment.
â¨Tip Number 2
Familiarize yourself with the National Trust's mission and values. Understanding how your role as a Retail Team Member contributes to their goals will help you convey your passion for the organization during the assessment.
â¨Tip Number 3
Practice your customer service skills! Since this role focuses heavily on providing excellent service, think of examples from your past experiences where you went above and beyond for customers.
â¨Tip Number 4
Be prepared to demonstrate your adaptability and teamwork skills during the online assessment. Think of situations where you've successfully worked in a team or adapted to changing circumstances.
We think you need these skills to ace Retail Team Member - Shrewsbury
Some tips for your application đŤĄ
Understand the Role: Before starting your application, make sure you fully understand the responsibilities and requirements of the Retail Team Member position. Familiarize yourself with the National Trust's values and how they align with your own.
Complete the Online Assessment: Since this role requires an online assessment instead of a traditional CV, take your time to complete it thoughtfully. Reflect on your strengths and how they relate to customer service and teamwork.
Prepare for the Recruitment Information Day: Attend the recruitment information day on January 11th to gain insights about the role and meet the team. This is a great opportunity to ask questions and show your enthusiasm for the position.
Follow Up: After completing your assessment and attending the information day, consider following up with any additional questions or expressing your continued interest in the role. This can help you stand out as a proactive candidate.
How to prepare for a job interview at The National Trust
â¨Show Your Customer Service Skills
Since the role focuses on providing excellent service to visitors, be prepared to share examples of how you've successfully assisted customers in the past. Highlight your ability to handle inquiries and create a welcoming atmosphere.
â¨Demonstrate Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Be ready to discuss situations where you collaborated with others as well as times when you took the initiative to solve problems or improve processes.
â¨Express Your Adaptability
Flexibility is key in this role. Share experiences that showcase your ability to adapt to changing circumstances, whether it's adjusting to new tasks or working varied hours, especially during weekends and holidays.
â¨Understand the National Trust's Mission
Familiarize yourself with the National Trust's values and mission. Being able to articulate how your role contributes to their goals will demonstrate your commitment and enthusiasm for the position.
