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For Companies At a Glance
- Tasks: Support admin tasks across 7 retail outlets and online shop.
- Company: Join the National Museum of the Royal Navy, a unique heritage environment.
- Benefits: Enjoy flexible working, 25 days annual leave, and discounts at shops and cafes.
- Why this job: Be part of a diverse team and contribute to inspiring stories of the Royal Navy.
- Qualifications: Experience with stock management systems and strong organisational skills required.
- Other info: DBS check needed; no work visa sponsorship available.
The predicted salary is between 10226 - 10226 £ per year.
Salary (Grade 2) - £10,226 per annum pro rata (£25,565 FTE)
Hours: 15 hours per week - permanent/contract
Location: National Museum of the Royal Navy, Portsmouth Historic Dockyard
Our epic story is of the Royal Navy, and its impact on Britain and the world. Here you can come aboard the most famous ships, planes, and submarines of the Royal Navy and experience them through those who served on them. As well as being truly captivated by the thousands of unique, emotional, and sometimes quirky stories that have shaped the Royal Navy into what it proudly stands for today.
Our vision is to be the world's most inspiring Naval Museum, linking Navy to Nation. You are pivotal in us achieving our vision, and to support this we embrace diversity and want everyone to feel valued and have a sense of belonging.
This is a great opportunity to join the team. Our aim is to always deliver an outstanding level of customer care to all, and our Retail Administrator will play an important part in this by supporting in all admin tasks across our 7 retail outlets and online shop. The admin tasks will include using the retail stock control system, supporting with fulfilment of orders from the online shop and managing the NMRN retail shop email inbox. Commercial awareness and retail income is important to the NMRN and by working with all sites and the Retail Manager, the Administrator will ensure an efficient process is in place and our retail strategy is supported.
What You Can Bring
- Experience of using a stock management system.
- Strong organisational skills.
- Ability to work independently and organise and prioritise workload to meet challenging demands and comply with deadlines.
- Excellent standard of written and verbal communication.
- Proficient use of IT including Word, Excel and Outlook.
- Retail knowledge and commercial awareness.
What We Offer
- The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.
- Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit).
- 25 days’ annual leave (plus bank holidays) pro rata for part time employees, increasing to 30 days’ annual leave (plus bank holidays) after 5 years’ service, pro rata for part time employees, with the option to purchase additional annual leave.
- Enhanced maternity/adoption and paternity pay.
- Flexible working.
- Employee Assistance Programme.
- Free admission to other national museums and attractions within the reciprocal agreement.
- Discounts at our shops and cafes.
- Free and discounted tickets for family and friends.
- A range of other benefits including cycle to work.
- Paid reservist leave.
We want you to succeed and showcase your skills and experiences, so if you are invited to interview, we will share our interview questions with you ahead of time. If you would like to have an informal discussion regarding the role, or ask any questions, please contact Stacey Wilson, Retail Manager, on stacey.wilson@nmrn.org.uk.
All applicants are asked to apply via https://jobs.nmrn.org.uk/ by midnight on Friday 18th July. The selection processes will be held on site in Portsmouth on Monday 28th July.
If you require reasonable adjustments to be made to the application process because of a disability, please contact the People team on recruitment@nmrn.org.uk for support.
This post requires a DBS check as a requirement of working on the naval base, as well as the right to work in the UK. Please note we cannot currently sponsor work visas.
Retail Administrator employer: The National Museum of the Royal Navy
Contact Detail:
The National Museum of the Royal Navy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Administrator
✨Tip Number 1
Familiarise yourself with the National Museum of the Royal Navy and its retail operations. Understanding their mission and values will help you align your responses during the interview, showcasing your enthusiasm for the role.
✨Tip Number 2
Brush up on your knowledge of stock management systems. If you have experience with specific software, be ready to discuss how you've used it effectively in previous roles, as this will demonstrate your capability to handle the admin tasks required.
✨Tip Number 3
Prepare examples of how you've demonstrated strong organisational skills in past positions. Think about times when you successfully managed multiple tasks or met tight deadlines, as these stories will highlight your ability to thrive in a busy retail environment.
✨Tip Number 4
Since communication is key for this role, practice articulating your thoughts clearly and concisely. Consider conducting mock interviews with friends or family to refine your verbal communication skills, ensuring you make a great impression.
We think you need these skills to ace Retail Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience with stock management systems, customer service, and administrative tasks. Use specific examples to demonstrate your organisational skills and ability to work independently.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the National Museum of the Royal Navy. Mention your commercial awareness and how you can contribute to their retail strategy.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The National Museum of the Royal Navy
✨Know Your Retail Systems
Familiarise yourself with stock management systems, as this role heavily relies on them. Be prepared to discuss any experience you have with similar systems and how you've used them to improve efficiency in previous roles.
✨Showcase Your Organisational Skills
Highlight your ability to organise and prioritise tasks effectively. Think of examples where you've successfully managed multiple responsibilities and met deadlines, as this will demonstrate your capability to handle the demands of the role.
✨Communicate Clearly
Since excellent written and verbal communication is essential, practice articulating your thoughts clearly. You might be asked to explain complex ideas simply, so consider how you can convey your points effectively during the interview.
✨Demonstrate Commercial Awareness
Research the National Museum of the Royal Navy and its retail strategy. Understanding their mission and how retail income supports it will show your genuine interest in the role and help you align your answers with their goals.
