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- Tasks: Provide technical support and maintain the Salesforce platform while ensuring quality assurance.
- Company: Leading heritage funding organisation dedicated to inclusive access.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Join a mission-driven team making heritage accessible to all.
- Qualifications: Familiarity with Salesforce and a passion for quality assurance.
- Other info: Applications close on 8 March 2026.
The predicted salary is between 30000 - 42000 £ per year.
A leading heritage funding organization in the UK is seeking a full-time Service Support Technician to provide technical assistance and maintain the Salesforce platform. This role requires familiarity with Salesforce and involves supporting quality assurance for new features. The position promotes a hybrid working model, with office visits combined with remote working. If you are passionate about inclusive heritage access, we want to hear from you. Applications close on 8 March 2026.
Salesforce Support Technician — Hybrid (Service & QA) employer: The National Lottery Heritage Fund
Contact Detail:
The National Lottery Heritage Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Support Technician — Hybrid (Service & QA)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce knowledge. We should be ready to discuss specific features and how we’ve used them in past roles. Show them you’re the go-to person for tech support!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a thank-you email to express our appreciation. It keeps us on their radar and shows our enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re serious about joining the team and passionate about the mission.
We think you need these skills to ace Salesforce Support Technician — Hybrid (Service & QA)
Some tips for your application 🫡
Show Your Salesforce Skills: Make sure to highlight your experience with Salesforce in your application. We want to see how you've used the platform in previous roles, so don’t hold back on those details!
Quality Assurance Matters: Since this role involves supporting quality assurance for new features, mention any relevant QA experience you have. We love seeing candidates who understand the importance of delivering top-notch service.
Be Yourself: We’re all about inclusivity here at StudySmarter, so let your personality shine through in your application. Share your passion for heritage access and why you want to be part of our team!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience!
How to prepare for a job interview at The National Lottery Heritage Fund
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Familiarise yourself with its features, especially those related to service support and quality assurance. Being able to discuss specific functionalities or recent updates will show your passion and expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you provided support or improved a process. This will demonstrate your ability to handle challenges effectively, which is crucial for a Service Support Technician role.
✨Emphasise Your Passion for Heritage Access
Since the organisation focuses on inclusive heritage access, be ready to discuss why this matters to you. Share any relevant experiences or projects that highlight your commitment to making heritage accessible to all. This personal touch can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the hybrid working model, and future projects involving Salesforce. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
