At a Glance
- Tasks: Provide administrative support and customer assistance for heritage projects across the Midlands and East.
- Company: Join the National Lottery Heritage Fund, the UK's largest heritage funder.
- Benefits: Enjoy flexible hybrid working, a supportive team, and a chance to make a difference.
- Other info: Be part of a collaborative and inclusive environment with opportunities for growth.
- Why this job: Help preserve and promote UK heritage for future generations while gaining valuable experience.
- Qualifications: Strong organisational skills and a passion for heritage and community engagement.
The predicted salary is between 30000 - 42000 £ per year.
The National Lottery Heritage Fund is the largest funder for the UK’s heritage, with a vision for heritage to be valued, cared for, and sustained for everyone, now and in the future. We believe in the power of heritage to ignite the imagination, offer joy and inspiration, and to build pride in place and connection to the past. Our mission is to support and champion the UK’s heritage and demonstrate the transformative potential of National Lottery funding through delivering our new strategy Heritage 2033. We ensure that money from The National Lottery makes a decisive difference for people, places, and communities.
We are currently recruiting for a full‑time Business Delivery Assistant on a fixed‑term contract until 24 November 2026 (Secondment Cover) based in our Cambridge or Nottingham office (Hybrid Working). The primary purpose of this post is to provide a wide range of administrative support across the Midlands and East area team.
- Customer support to potential applicants
- Check new applications and ensure customer records are up to date
- Support colleagues and customers with the operation of our Salesforce‑based investment Management System (IMS)
- Business‑critical administration supporting grant‑making processes
- SharePoint information management
- Commitment to sustainability: perform duties in a resource‑efficient manner and minimise environmental impacts where possible
If you are excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then we want to hear from you. Applications close on 23 November 2025. Interviews are expected to take place on 8 December 2025.
Our Values
- Inclusive of all aspects of heritage, people, and communities
- Ambitious for our people, communities, and heritage
- Collaborative by working and learning together
- Trusted for our integrity, expertise, and judgement
Flexible Working
The National Lottery Heritage Fund has offices all over the UK and we champion a flexible approach to working where this supports our business needs. We have formally adopted a hybrid working approach. This means that most employees will work from their contracted Heritage Fund office twice a week at minimum. Time spent on site visits to projects or other meetings based at another Heritage Fund or external office are counted as part of those two days. The other days in the week employees may work from home.
Disability Confident Employer
We guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy. We always endeavour to make reasonable adjustments and special requirements can be discussed and arranged before an interview.
Business Delivery Assistant (Midlands and East) in Nottingham employer: The National Lottery Heritage Fund
The National Lottery Heritage Fund is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that values the contributions of every team member. With a commitment to employee growth and sustainability, we offer flexible working arrangements and opportunities to engage with diverse heritage projects across the Midlands and East. Join us in making a meaningful impact on communities and preserving our rich heritage for future generations.
Contact Details:
The National Lottery Heritage Fund Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Delivery Assistant (Midlands and East) in Nottingham
✨Tip Number 1
Get to know the company! Research The National Lottery Heritage Fund and their mission. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative support and customer service. Think of examples from your past experiences that demonstrate your skills and how they align with the job description.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Business Delivery Assistant (Midlands and East) in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the values and mission of The National Lottery Heritage Fund. Highlight your passion for heritage and how your skills align with the role of Business Delivery Assistant.
Showcase Your Skills:Don’t forget to emphasise your administrative skills and experience with systems like Salesforce. We want to see how you can support our team effectively, so give us examples of your past successes!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us understand your qualifications quickly and easily.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly and allows you to keep track of your application status!
How to prepare for a job interview at The National Lottery Heritage Fund
✨Know Your Heritage
Familiarise yourself with the National Lottery Heritage Fund's mission and values. Understand how they support heritage and communities, and be ready to discuss how your passion for heritage aligns with their goals.
✨Master the Admin Tools
Since the role involves using Salesforce and managing customer records, brush up on your skills with these tools. If you have experience with similar systems, be prepared to share specific examples of how you've used them effectively in past roles.
✨Show Your Commitment to Sustainability
The job description highlights a commitment to sustainability. Think about how you can demonstrate your own commitment to resource efficiency and minimising environmental impact in your previous work or personal projects.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, hybrid working arrangements, and how success is measured in this role. This shows your genuine interest and helps you assess if the role is right for you.
