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- Tasks: Provide technical support for Salesforce and assist with quality assurance on new features.
- Company: A leading heritage funding organisation committed to inclusivity and collaboration.
- Benefits: Hybrid working options, competitive salary, and a supportive work environment.
- Why this job: Join a mission-driven team and make a difference in heritage funding.
- Qualifications: Experience with Salesforce and a passion for teamwork.
- Other info: Applications close on 8 March 2026; interviews on 25 March 2026.
The predicted salary is between 30000 - 42000 £ per year.
A prominent heritage funding organization is recruiting a full-time Service Support Technician on a permanent basis, offering hybrid working opportunities from various offices including Leeds. The role involves providing technical assistance for Salesforce, performing administrative tasks, and supporting quality assurance for new features. Candidates should demonstrate the organization's values of inclusivity and collaboration. Applications close on 8 March 2026, with interviews expected on 25 March 2026.
Salesforce & IMS Support Technician (Hybrid) in Leeds employer: The National Lottery Heritage Fund
Contact Detail:
The National Lottery Heritage Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce & IMS Support Technician (Hybrid) in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to Salesforce and IMS support. We can even role-play with a friend to boost our confidence and nail those answers!
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, create a portfolio or a presentation. This will help us demonstrate our technical abilities and problem-solving skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Salesforce & IMS Support Technician (Hybrid) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and any relevant technical skills. We want to see how you can bring your unique background to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you align with our values of inclusivity and collaboration. Let us know what makes you a great fit for our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and provide solutions, especially when it comes to supporting Salesforce and quality assurance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The National Lottery Heritage Fund
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Familiarise yourself with its features, functionalities, and any recent updates. Being able to discuss specific examples of how you've used Salesforce in past roles will show that you're not just familiar with the platform but also know how to leverage it effectively.
✨Showcase Your Problem-Solving Skills
As a Service Support Technician, you'll need to tackle technical issues head-on. Prepare to share examples of challenges you've faced in previous roles and how you resolved them. This will demonstrate your analytical thinking and ability to provide effective solutions, which is crucial for this position.
✨Emphasise Inclusivity and Collaboration
Since the organisation values inclusivity and collaboration, be ready to discuss how you've worked in diverse teams. Share experiences where you contributed to a positive team environment or helped others feel included. This will resonate well with the interviewers and align with their core values.
✨Prepare Questions About Quality Assurance
Quality assurance is a key part of the role, so come prepared with questions about their processes. Ask about how they ensure new features meet quality standards and what tools they use for testing. This shows your genuine interest in the role and your proactive approach to understanding their operations.
