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- Tasks: Conduct user research to enhance digital services and improve existing systems.
- Company: A charitable organisation focused on making a positive impact.
- Benefits: Hybrid working, collaboration with a diverse team, and opportunities for personal growth.
- Why this job: Make a real difference by advocating for user needs and driving design improvements.
- Qualifications: Experience in qualitative research and strong data analysis skills.
- Other info: Join a dynamic team dedicated to improving digital experiences for users.
The predicted salary is between 28800 - 43200 £ per year.
A charitable organization is recruiting for three fixed-term User Research Officer roles within their Digital Team. This role involves conducting user research to enhance digital services and improve existing systems.
Candidates should have experience with qualitative research processes and the ability to analyze data and present insights effectively. This position allows for hybrid working throughout the UK, enabling collaboration with a diverse team to advocate for user needs and design improvements.
User Research Officer — Hybrid UK (Impact & Insight) employer: The National Lottery Community Fund
Contact Detail:
The National Lottery Community Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Research Officer — Hybrid UK (Impact & Insight)
✨Tip Number 1
Network like a pro! Reach out to folks in the digital and user research space. Attend webinars, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have a lead on that perfect User Research Officer role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your qualitative research projects and data analysis. Use real examples to demonstrate how your insights led to tangible improvements. This will make you stand out when we’re looking for someone who can advocate for user needs.
✨Tip Number 3
Prepare for those interviews! Research the organisation’s digital services and think about how you can contribute to enhancing them. Be ready to discuss your experience with user research processes and how you’ve effectively presented insights in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in user experience.
We think you need these skills to ace User Research Officer — Hybrid UK (Impact & Insight)
Some tips for your application 🫡
Show Your Passion for User Research: When writing your application, let us see your enthusiasm for user research! Share any relevant experiences that highlight your qualitative research skills and how you've used them to improve digital services.
Be Clear and Concise: We love a well-structured application! Make sure to present your insights clearly and concisely. Use bullet points where necessary to make it easy for us to see your key achievements and skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the User Research Officer role. Highlight specific experiences that align with the job description and show us why you’re the perfect fit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at The National Lottery Community Fund
✨Know Your User Research Basics
Make sure you brush up on your qualitative research processes. Be ready to discuss your previous experiences and how they relate to enhancing digital services. Think about specific examples where your insights led to tangible improvements.
✨Data Analysis is Key
Prepare to talk about your data analysis skills. Have a few examples in mind where you've successfully analysed user data and presented your findings. This will show that you can not only gather information but also turn it into actionable insights.
✨Show Your Collaborative Spirit
Since this role involves working with a diverse team, be prepared to discuss how you’ve collaborated with others in the past. Highlight any experiences where you advocated for user needs and how you contributed to design improvements as part of a team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the Digital Team faces or how they measure the impact of user research. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
