User Experience in London

User Experience in London

London Full-Time 46000 - 50000 £ / year (est.) No working from home possible
The National Lottery Community Fund

At a Glance

  • Tasks: Design user-centred experiences and create engaging digital interfaces.
  • Company: Join The National Lottery Community Fund's innovative Digital Team.
  • Benefits: Enjoy a competitive salary, generous pension, flexible working, and paid volunteering leave.
  • Other info: Collaborative environment with opportunities for professional growth and training.
  • Why this job: Make a real impact by enhancing user experiences for diverse communities.
  • Qualifications: Experience in UX design, prototyping, and knowledge of HTML/CSS required.

The predicted salary is between 46000 - 50000 £ per year.

We are recruiting for a User Experience (UX) Designer to join the Digital Team on a 23-month Fixed Term Contract. This is an exciting opportunity to join The National Lottery Community Fund as a UX Designer. In this role, you'll be discovering user needs, analysing, and sharing insights with colleagues as well as designing new user experiences and user interfaces for both testing with customers and live deployment. Using techniques that vary from sketching on paper to 'sketching in code'. You will also build digital design assets ready for use by a developer.

You will be part of our Digital team. We're a multi-disciplinary team, working to user-led design principles. You will work with other designers, researchers, developers, and colleagues across the Fund to design solutions that meet user needs and reflect our values. You will join a thriving group of designers who love sharing knowledge and experience. We will offer you support to widen your design skills, and opportunities to take part in training and communities of practice.

The responsibilities of the job include:

  • Design user-centred experiences from concept to implementation
  • Use research, feedback, and analytics to inform and improve designs
  • Create wireframes, user flows, prototypes, and high-fidelity UI designs
  • Translate designs into accessible, responsive HTML & CSS prototypes
  • Work collaboratively with designers, developers, and researchers
  • Conduct testing and iterate based on feedback
  • Contribute to and evolve our design system

Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

Essential Criteria:

  • Significant experience designing in complex organisations, ensuring effective and user-centered service delivery.
  • Excellent prototyping skills to bring complex ideas to life at any fidelity.
  • Solid working knowledge of HTML and CSS.
  • Significant experience with design tools like Figma.
  • Experience applying WCAG standards in real-world projects.
  • Ability to work collaboratively in an agile, fast-paced environment.
  • Ability to tailor communication to stakeholders' needs and work with them to build relationships while also meeting user needs.

Desirable Criteria:

  • Experience working with a range of CMS and CRM platforms

Equity, Diversity and Inclusion: The National Lottery Community Fund is committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That's why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work.

Benefits: Alongside your salary of £46,000, The National Lottery Community Fund contributes £13,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. A full list of our benefits can be found on our website.

Selection process details: Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. Feedback will only be provided if you attend an interview or assessment.

Security: People working with government assets must complete baseline personnel security standard checks.

Nationality requirements: This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, and others as specified.

User Experience in London employer: The National Lottery Community Fund

The National Lottery Community Fund is an exceptional employer, offering a vibrant work culture that prioritises equity, diversity, and inclusion. With a commitment to employee growth through training opportunities and a supportive environment, you will thrive as part of a multi-disciplinary digital team dedicated to user-centred design. Enjoy the flexibility of hybrid working across various UK locations, alongside a generous Civil Service pension scheme and additional benefits that enhance your work-life balance.

The National Lottery Community Fund

Contact Details:

The National Lottery Community Fund Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land User Experience in London

Tip Number 1

Network like a pro! Reach out to current or former employees at The National Lottery Community Fund on LinkedIn. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Show off your skills! Prepare a portfolio that highlights your best UX designs, prototypes, and any user research you've conducted. Make sure it’s easy to navigate – just like the experiences you design!

Tip Number 3

Practice makes perfect! Get ready for the interview by doing mock sessions with friends or mentors. Focus on articulating your design process and how you tackle user needs.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and benefits right there!

We think you need these skills to ace User Experience in London

User-Centred Design
Prototyping Skills
HTML
CSS
Figma
WCAG Standards
Agile Methodologies

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in user-centred design and showcases your prototyping skills. We want to see how you've tackled complex projects, so don’t hold back on the details!

Craft a Compelling Supporting Statement:Your supporting statement is your chance to shine! Use it to explain how your skills align with our needs, especially around HTML, CSS, and design tools like Figma. Keep it clear and concise, but make sure to hit all the essential criteria.

Show Off Your Collaboration Skills:We love teamwork! In your application, share examples of how you've worked with designers, developers, and researchers. Highlight any agile environments you've thrived in, as this will resonate with us.

Be Authentic:While AI can be a handy tool, we want to hear your genuine voice in your application. Make sure everything you submit reflects your own experiences and insights. Remember, honesty is key!

How to prepare for a job interview at The National Lottery Community Fund

Know Your User-Centred Design Principles

Before the interview, brush up on user-centred design principles. Be ready to discuss how you've applied these in your previous roles, especially in complex organisations. This will show that you understand the core of what the role entails.

Show Off Your Prototyping Skills

Prepare to showcase your prototyping skills during the interview. Bring examples of your work, whether they’re wireframes or high-fidelity designs. Being able to talk through your design process and the tools you used, like Figma, will impress the interviewers.

Familiarise Yourself with HTML & CSS

Since the role requires solid knowledge of HTML and CSS, make sure you can discuss how you've used these languages in your projects. You might even want to prepare a small example or two to demonstrate your understanding.

Communicate Effectively with Stakeholders

Think about past experiences where you’ve tailored your communication to meet stakeholders' needs. Be ready to share specific examples of how you built relationships while ensuring user needs were met. This will highlight your collaborative spirit, which is key for this role.