User Research Officer: Shape Digital Services (Hybrid UK) in Cardiff
User Research Officer: Shape Digital Services (Hybrid UK)

User Research Officer: Shape Digital Services (Hybrid UK) in Cardiff

Cardiff Temporary 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Conduct vital user research to enhance digital services and collaborate with a supportive team.
  • Company: Public funding organisation committed to diversity and inclusion.
  • Benefits: Hybrid working options, supportive environment, and meaningful work.
  • Why this job: Make a real impact on digital services while embracing diversity.
  • Qualifications: Experience in qualitative research methods and strong collaboration skills.
  • Other info: Join a multidisciplinary team with opportunities for personal growth.

The predicted salary is between 28800 - 48000 £ per year.

A public funding organization is recruiting for three fixed-term User Research Officer roles in the UK. These positions offer the chance to conduct vital user research and improve existing digital services within a supportive, multidisciplinary team.

Candidates should have hands-on experience in qualitative research methods, along with skills in analysis and collaboration. This is an opportunity for meaningful work that embraces diversity and inclusion, with options for hybrid working across various UK locations.

User Research Officer: Shape Digital Services (Hybrid UK) in Cardiff employer: The National Lottery Community Fund

As a User Research Officer with our public funding organisation, you will be part of a dynamic and inclusive team dedicated to enhancing digital services that make a real difference in people's lives. We offer a supportive work culture that values diversity, alongside flexible hybrid working options across the UK, ensuring you can balance your professional and personal commitments while growing your skills in user research.
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Contact Detail:

The National Lottery Community Fund Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land User Research Officer: Shape Digital Services (Hybrid UK) in Cardiff

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We can’t stress enough how valuable personal connections can be in landing that User Research Officer role.

✨Tip Number 2

Show off your skills! Prepare a portfolio showcasing your qualitative research projects and analysis work. We want to see your hands-on experience, so make it easy for interviewers to see what you can bring to the table.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. We all know that first impressions count, so let’s nail that interview together!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. We’re all about supporting candidates who are passionate about improving digital services, so don’t hesitate to hit that apply button!

We think you need these skills to ace User Research Officer: Shape Digital Services (Hybrid UK) in Cardiff

User Research
Qualitative Research Methods
Data Analysis
Collaboration Skills
Digital Services Improvement
Multidisciplinary Teamwork
Diversity and Inclusion Awareness
Hybrid Working Adaptability

Some tips for your application 🫡

Show Your Research Skills: Make sure to highlight your hands-on experience with qualitative research methods in your application. We want to see how you've used these skills in real-world scenarios, so don’t hold back on sharing specific examples!

Be Collaborative: Since we value teamwork, it’s important to demonstrate your ability to work well with others. Mention any past experiences where you collaborated with multidisciplinary teams to achieve a common goal. This will show us that you’re a great fit for our supportive environment.

Embrace Diversity and Inclusion: We’re all about creating an inclusive workplace, so make sure to reflect this in your application. Share any experiences or insights you have regarding diversity in research or how you’ve contributed to inclusive practices in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at The National Lottery Community Fund

✨Know Your Research Methods

Make sure you brush up on qualitative research methods before the interview. Be ready to discuss your hands-on experience and how you've applied these methods in past projects. This will show that you understand the core of what the role entails.

✨Showcase Your Analytical Skills

Prepare examples of how you've analysed user data to improve digital services. Think about specific instances where your insights led to tangible changes. This will demonstrate your ability to contribute meaningfully to the team.

✨Emphasise Collaboration

Since this role involves working within a multidisciplinary team, be prepared to talk about your collaboration experiences. Share stories that highlight your ability to work with diverse groups and how you’ve navigated different perspectives to achieve common goals.

✨Align with Their Values

Familiarise yourself with the organisation's commitment to diversity and inclusion. Be ready to discuss how you can contribute to this ethos and why it matters to you. This will help you connect with the interviewers on a personal level.

User Research Officer: Shape Digital Services (Hybrid UK) in Cardiff
The National Lottery Community Fund
Location: Cardiff
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