At a Glance
- Tasks: Provide admin support and customer service for heritage grants in a hybrid role.
- Company: Join the National Heritage Memorial Fund, promoting sustainability and inclusivity.
- Benefits: Enjoy a flexible working model and a supportive team environment.
- Other info: Great opportunity for career growth in a meaningful sector.
- Why this job: Make a difference in heritage conservation while developing your skills.
- Qualifications: Customer service experience and knowledge of Microsoft Office; Salesforce experience is a plus.
The predicted salary is between 25000 - 32000 € per year.
The National Heritage Memorial Fund is seeking a full‑time Business Delivery Assistant for its Birmingham Office with a hybrid working model. This role focuses on providing comprehensive support to the Midlands and East team, including customer support and administration tasks.
Ideal candidates should have a background in customer service and knowledge of Microsoft Office and SharePoint. Experience with Salesforce is preferred. This role emphasizes sustainability and an inclusive work environment.
Hybrid Admin & CRM Support for Heritage Grants employer: The National Heritage Memorial Fund
The National Heritage Memorial Fund is an exceptional employer that champions sustainability and inclusivity, making it a rewarding place to work. With a hybrid working model based in Birmingham, employees benefit from a supportive work culture that prioritises professional growth and development opportunities. Join us to make a meaningful impact while enjoying a collaborative environment that values your contributions.
Contact Detail:
The National Heritage Memorial Fund Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Admin & CRM Support for Heritage Grants
✨Tip Number 1
Network like a pro! Reach out to people in the heritage sector or those who work at the National Heritage Memorial Fund. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! When you get the chance, highlight your customer service experience and any relevant software knowledge, especially with Microsoft Office and Salesforce. Make it clear how you can add value to their team.
✨Tip Number 3
Prepare for the interview by researching the organisation's values and recent projects. This will help you align your answers with their focus on sustainability and inclusivity, making you a standout candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Admin & CRM Support for Heritage Grants
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills with Microsoft Office, SharePoint, or Salesforce. We want to see how your background fits the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting heritage grants and how you can contribute to our inclusive work environment. Keep it friendly and professional – we love a personal touch!
Showcase Your Skills:In your application, mention specific examples of how you've used your admin skills in previous roles. Whether it’s managing customer queries or using CRM systems, we want to know how you’ve made an impact in your past positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates from us. Plus, it’s super easy!
How to prepare for a job interview at The National Heritage Memorial Fund
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled customer queries or resolved issues in the past. This will show that you understand the importance of providing excellent support, which is key for the role.
✨Familiarise Yourself with Microsoft Office and SharePoint
Since the job requires knowledge of Microsoft Office and SharePoint, make sure you're comfortable using these tools. You might be asked about your experience with them, so consider preparing a few examples of how you've used these applications effectively in previous roles.
✨Get Acquainted with Salesforce
If you have experience with Salesforce, be prepared to discuss it! If not, take some time to learn the basics. Understanding how CRM systems work will give you an edge and demonstrate your willingness to learn and adapt.
✨Emphasise Sustainability and Inclusivity
The National Heritage Memorial Fund values sustainability and inclusivity, so think about how you can align your personal values with theirs. Prepare to discuss any relevant experiences or initiatives you've been involved in that reflect these principles.
