At a Glance
- Tasks: Support the Senior Business Manager with customer support and administration tasks.
- Company: Join the National Lottery Heritage Fund, a Disability Confident Employer.
- Benefits: Enjoy hybrid working, reasonable adjustments, and a supportive work environment.
- Other info: Applications close on 7 June 2026; interviews on 16 June 2026.
- Why this job: Make a difference while gaining valuable experience in a dynamic team.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Business Delivery Assistant to support the Senior Business Manager delivering comprehensive and agile business critical support to the London and South team.
Responsibilities:
- Provide customer support to potential applicants and maintain customer records.
- Support colleagues and customers with operation of the Salesforce based Investment Management System (IMS).
- Perform business critical administration and support grant‑making processes.
- Manage SharePoint information.
Application Dates:
Applications close: Sunday, 7 June 2026.
Interviews: Tuesday, 16 June 2026.
Benefits:
- Hybrid working – employees work from the Heritage Fund office twice a week minimum; other days may work from home.
- Disability confident employer – interview all disabled applicants meeting minimum criteria; reasonable adjustments available.
The National Lottery Heritage Fund is a Disability Confident Employer and an equal opportunity employer.
Business Delivery Assistant (London and South) employer: The National Heritage Memorial Fund
The National Lottery Heritage Fund is an exceptional employer, offering a supportive and inclusive work environment in London with hybrid working options that promote work-life balance. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects that make a difference in the community. As a Disability Confident Employer, we prioritise diversity and inclusion, making it a rewarding place for all individuals to thrive.
Contact Detail:
The National Heritage Memorial Fund Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Delivery Assistant (London and South)
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Business Delivery Assistants. We should also think about how our skills align with their needs, especially around customer support and administration.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Salesforce and SharePoint, as these are key tools for the role. We can even mention any relevant experience during the interview to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Business Delivery Assistant (London and South)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Delivery Assistant. We want to see how you can support our team in delivering top-notch customer service and administration.
Showcase Your Skills:Don’t forget to mention your experience with Salesforce or any similar systems. We’re looking for someone who can hit the ground running, so let us know how you’ve used these tools in the past!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us understand your fit for the role quickly.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at The National Heritage Memorial Fund
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Delivery Assistant. Familiarise yourself with customer support processes, Salesforce, and SharePoint. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations where you've provided excellent customer support or managed administrative tasks effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your skills and how they relate to the job.
✨Show Enthusiasm for Hybrid Working
Since this role involves hybrid working, express your excitement about the flexibility it offers. Discuss how you plan to balance working from home and the office, and how you can maintain productivity in both environments. This shows you're adaptable and ready for the modern workplace.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Ask about the team dynamics, the tools they use for grant-making processes, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
