At a Glance
- Tasks: Provide admin support and customer service for heritage grants in a hybrid role.
- Company: Join the National Heritage Memorial Fund, committed to sustainability and inclusivity.
- Benefits: Enjoy a flexible working model and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic and meaningful sector.
- Why this job: Make a difference in heritage conservation while developing your skills.
- Qualifications: Customer service experience and knowledge of Microsoft Office; Salesforce experience is a plus.
The predicted salary is between 25000 - 32000 € per year.
The National Heritage Memorial Fund is seeking a full‑time Business Delivery Assistant for its Birmingham Office with a hybrid working model. This role focuses on providing comprehensive support to the Midlands and East team, including customer support and administration tasks.
Ideal candidates should have a background in customer service and knowledge of Microsoft Office and SharePoint. Experience with Salesforce is preferred. This role emphasizes sustainability and an inclusive work environment.
Hybrid Admin & CRM Support for Heritage Grants in Birmingham employer: The National Heritage Memorial Fund
The National Heritage Memorial Fund is an exceptional employer that champions sustainability and inclusivity, making it a rewarding place to work. With a hybrid working model based in Birmingham, employees benefit from a supportive work culture that prioritises professional growth and development opportunities. Join us to make a meaningful impact in heritage conservation while enjoying a collaborative and dynamic team environment.
Contact Detail:
The National Heritage Memorial Fund Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Admin & CRM Support for Heritage Grants in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the heritage sector or those who work at the National Heritage Memorial Fund. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences that showcase how you’ve handled challenges and supported clients effectively.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Microsoft Office, SharePoint, and Salesforce. Being able to demonstrate your proficiency in these tools can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Admin & CRM Support for Heritage Grants in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills with Microsoft Office and SharePoint. We want to see how your background fits the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting heritage grants and how you can contribute to our inclusive work environment. Keep it friendly and professional!
Showcase Your Salesforce Skills:If you’ve got experience with Salesforce, make it known! Even if it’s just a little bit, we’d love to hear how you’ve used it in past roles. It could give you an edge over other candidates.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The National Heritage Memorial Fund
✨Know Your Customer Service Basics
Since this role is all about providing support, brush up on your customer service skills. Think of examples from your past experiences where you handled difficult situations or went the extra mile for a customer. This will show that you understand the importance of great service.
✨Familiarise Yourself with Microsoft Office and SharePoint
Make sure you're comfortable using Microsoft Office and SharePoint, as these tools are essential for the job. If you can, practice using them before the interview. Being able to discuss how you've used these tools in previous roles will give you an edge.
✨Get to Grips with Salesforce
If you have experience with Salesforce, be ready to talk about it! If not, do some research and learn the basics. Understanding how CRM systems work will demonstrate your willingness to learn and adapt, which is key for this position.
✨Emphasise Sustainability and Inclusivity
The National Heritage Memorial Fund values sustainability and inclusivity, so think about how you can contribute to these values. Prepare to discuss any relevant experiences or ideas you have that align with these principles, showing that you're a good cultural fit for the team.
