At a Glance
- Tasks: Support cardiac physiologists and provide compassionate patient care in a dynamic clinical environment.
- Company: The National Heart Clinic, a leading independent cardiology clinic in Harley Street and Richmond.
- Benefits: Generous annual leave, professional development opportunities, and a supportive team culture.
- Other info: Join a collaborative team dedicated to exceptional patient care and continuous improvement.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: NVQ level 3 in Health and Social Care or equivalent, with previous healthcare assistant experience.
The predicted salary is between 24000 - 27000 £ per year.
The National Heart Clinic is an independent cardiology clinic providing consultant led care at Harley Street and Richmond. We support patients with timely cardiovascular assessment and a professional, patient centered experience delivered by an experienced clinical team.
THE OPPORTUNITY
We are seeking a proactive, organized, and compassionate Healthcare Assistant to support our cardiac physiologists, consultants, and administrative teams. This role combines clinical assistance, patient care, administrative duties, and operational support. You will play a key role in ensuring smooth patient journeys, safe clinical environments, and efficient diagnostic workflows.
ROLE DETAILS
- Salary: £24,000 to £27,000 per annum, depending on experience
- Hours: 39 hours per week, full time or part time
- Working pattern: Monday to Friday, with flexibility for Saturdays as the service develops
WHAT YOU WILL BE DOING
- Assist cardiac physiologists during Exercise Tolerance Tests (ETTs) and Exercise Stress Echocardiograms (ESEs), including patient preparation, monitoring, and safety support
- Fit Holter monitors (24 hours to 14 days) and Ambulatory Blood Pressure Monitors if trained and deemed competent
- Support physiologists with patient preparation for ECGs, ETTs, and other cardiac investigations
- Conduct virtual or telephone consultations to help patients self fit postal monitors
- Provide calm, reassuring, patient centered care to individuals who may be anxious or clinically unwell
- Take in clinic payments when required
ABOUT YOU
- NVQ level 3 in Health and Social Care, Care Certificate, or equivalent healthcare qualifications
- Previous experience working as a healthcare assistant within a hospital, outpatient GP, or private healthcare setting
- Excellent communication and interpersonal skills with a compassionate and patient centered approach
- Ability to work independently whilst recognizing own limitations and seeking support when appropriate
- Competent IT skills including Microsoft Office and electronic patient record systems
- Excellent customer service skills with the ability to build rapport with patients from diverse backgrounds
- Ability to work effectively as part of a multidisciplinary team
- Additional qualifications in phlebotomy, ECG recording, or healthcare support
- Experience working within a cardiology or cardiac diagnostic service
- Experience providing telephone or virtual patient support
WHY JOIN US
- Generous annual leave entitlement
- A supportive and collaborative working environment
- Opportunities for professional development and career progression
- Exposure to experienced consultants and healthcare professionals
- The opportunity to contribute to an ambitious and developing cardiology service
OUR VALUES
At The National Heart Clinic, we are committed to exceptional patient care, professionalism, integrity, collaboration, continuous improvement, dignity, and respect.
EQUALITY, DIVERSITY, AND INCLUSION
The National Heart Clinic is committed to an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from suitably qualified candidates and make recruitment decisions on the basis of role requirements, skills, experience, and evidence.
Healthcare Assistant employer: The National Heart Clinic
The National Heart Clinic is an exceptional employer located in the heart of Richmond, London, offering a supportive and collaborative work environment for sonographers. With a strong commitment to professional development, generous annual leave, and the opportunity to work alongside experienced consultants, employees can thrive while contributing to high-quality patient care in a private healthcare setting. Join us to be part of a team that values integrity, continuous improvement, and a patient-centered approach.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Assistant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like The National Heart Clinic.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at The National Heart Clinic.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like The National Heart Clinic, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The National Heart Clinic.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at The National Heart Clinic.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The National Heart Clinic. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The National Heart Clinic. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The National Heart Clinic
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The National Heart Clinic’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
