A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on service insights. The successful candidate will be responsible for maintaining the availability and reliability of IT systems, ensuring exceptional support for employees and contractors, and will work in a hybrid capacity with required on-site presence as needed. This full-time position offers a dynamic work environment. #J-18808-Ljbffr
Service Delivery Lead - ITSM & Service Desk (Hybrid) employer: THE NATIONAL GALLERY
The National Gallery is an exceptional employer, offering a unique opportunity to work on transformative projects within a historic and culturally significant environment. With a strong commitment to employee growth, a collaborative work culture, and a focus on sustainability, you will be part of a team that values innovation and excellence in delivering high-quality public spaces. Join us to make a meaningful impact while enjoying the benefits of working in a prestigious institution dedicated to art and education.
