A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on service insights. The successful candidate will be responsible for maintaining the availability and reliability of IT systems, ensuring exceptional support for employees and contractors, and will work in a hybrid capacity with required on-site presence as needed. This full-time position offers a dynamic work environment.
Service Delivery Lead - ITSM & Service Desk (Hybrid) in London employer: THE NATIONAL GALLERY
The National Gallery is an exceptional employer, offering a dynamic work environment where service delivery excellence is at the forefront. With a strong emphasis on collaboration and continuous improvement, employees benefit from professional growth opportunities and a supportive culture that values innovation. Located in the heart of London, the gallery provides a unique chance to contribute to a prestigious institution while enjoying a hybrid work model that promotes work-life balance.
