IT Scrum Master

Location of Role: Stratford upon Avon

Closing Date: 01-Sep-2026

About the role:

Join NFU Mutual in a newly evolved Senior IT Scrum Master role that brings together agile delivery, people leadership and operational management. Reporting into the IT leadership team, you'll coordinate incoming work, manage priorities, oversee delivery progress and lead a team of engineers, while working closely with internal stakeholders and third-party suppliers. Day to day, you'll lead agile ceremonies across multiple teams, facilitate collaboration, manage dependencies and help remove barriers that could impact outcomes. You'll coach and mentor colleagues, support their development and create an environment where teams can perform at their best, while maintaining a strong focus on governance, delivery outcomes and continuous improvement. As a senior member of the agile community, you'll influence delivery practices, improve operational processes and support wider transformation and change initiatives across NFU Mutual.

This role offers significant visibility across IT programmes and the opportunity to help shape how agile ways of working evolve across Technology. This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon. However, we understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home.

About you:

You're a credible agile leader who builds strong relationships across teams, suppliers and stakeholders. Highly collaborative and influential, you excel at stakeholder management, using strong communication skills, sound judgement and pragmatic thinking to drive progress and achieve outcomes. Organised and accountable, you effectively balance competing priorities while maintaining a focus on governance, delivery and continuous improvement. Comfortable leading people and driving change, you coach and mentor teams, fostering a culture of collaboration, ownership and high performance.

To join NFU Mutual, you'll also bring (essential):

• Scrum Master experience within technology delivery environments
• Pragmatic agile leadership experience including delivery across multiple teams
• Strong stakeholder management and supplier management experience
• Experience operating within a regulated industry, insurance or financial services environment
• Strong governance and process discipline, with knowledge of agile delivery tools such as Azure DevOps

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards:

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary - Up to £75,000 depending on experience
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual:

We're one of the UK's leading general insurance and financial services organisations, and for over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us, so we're proud to be recognised as "a great place to work."