Claims Validation & Fraud Team Lead

Claims Validation & Fraud Team Lead

Full-Time 45000 - 55000 Β£ / year (est.) No working from home possible
The National Farmers Union Mutual Insurance Society Limited

At a Glance

  • Tasks: Lead a team to combat fraud and ensure top-notch customer service.
  • Company: Join NFU Mutual, a trusted name in insurance with a focus on community.
  • Benefits: Enjoy competitive pay, career development, and a supportive work environment.
  • Other info: Be part of a culture that values inclusivity and team empowerment.
  • Why this job: Make a real difference by protecting members and leading a passionate team.
  • Qualifications: Proven leadership skills and experience in claims or fraud management.

The predicted salary is between 45000 - 55000 Β£ per year.

NFU Mutual is seeking an experienced people leader to head the Claims Validation/Fraud team, protecting members from fraud while delivering excellent customer outcomes. You will coach and develop a high-performing team, overseeing performance against SLAs and KPIs, and embedding a national team approach across Claims, Underwriting, Agencies and supplier partners.

You will foster an inclusive, empowering culture, enable team potential through coaching and development conversations, and use data.

Claims Validation & Fraud Team Lead employer: The National Farmers Union Mutual Insurance Society Limited

The National Farmers Union Mutual Insurance Society Limited is an excellent employer, offering a supportive work culture that values integrity and collaboration. Employees benefit from competitive salaries, annual bonuses, and a comprehensive pension scheme, alongside generous leave policies that promote work-life balance. Located in Bywell, this role provides unique opportunities for professional growth within the insurance sector, making it a rewarding place to build a career.

The National Farmers Union Mutual Insurance Society Limited

Contact Details:

The National Farmers Union Mutual Insurance Society Limited Recruitment Team

We think you need these skills to ace Claims Validation & Fraud Team Lead

People Leadership
Coaching and Development
Performance Management
SLA and KPI Oversight
Fraud Prevention
Customer Service Excellence
Team Collaboration